WINAIR uses the Terminal 1 at the Douglas-Charles Airport for its arrivals as well as departures, offering nonstop and connecting flights to multiple destinations. Travellers who look forward to flying with Winair from the said airport, are often in search of information that can set them free from all the chaos and disappointments. It becomes mandatory to be aware about the specific areas of the Winair DOM terminal in order to navigate it efficiently.
| Airport Name | Douglas-Charles Airport |
| Airport Address | GMWX+CJH, Melville Hall Road, Marigot, Dominica |
| Terminal | Terminal 1 |
| WINAIR DOM Arrivals Terminal | Terminal 1 |
| WINAIR DOM Departures Terminal | Terminal 1 |
| Airport Code | DOM |
| IATA Code | WI |
| WINAIR ICAO Code | WIN |
| Ticket Counter Hours | Daily 24 Hours |
| WINAIR Contact Number | +1 767-255-9180 |
| Official Website | www.winair.sx/ |
| Official Pinterest | www.pinterest.com/flywinair/ |
| Official Twitter | twitter.com/flywinair |
| Official Facebook | www.facebook.com/FLYWINAIR/ |
| Official Instagram | www.instagram.com/iflywinair/ |
List of All WINAIR Terminal Worldwide
WINAIR DOM Terminal Arrivals
WINAIR uses the Terminal 1 for handling its arrivals at the Douglas-Charles Airport.
WINAIR DOM Terminal Departures
WINAIR uses the Terminal 1 for handling its departing carriers at the Melville Hall Airport.
Additional Assistance at at WINAIR DOM Terminal
The terminal that WINAIR uses at the Melville Hall Airport is manufactured with keeping in mind the needs of the travellers; regardless of their age. So, it becomes easy for the youth as well as for the elders to enjoy whatever time they are present at the location. Some of the assistance and services by WINAIR are put forth:
| ATMs and Cash | Baby Care Rooms | Self-service Kiosks |
| Banks and Forex | Quiet Seating Spaces | Flight Tracking Displays |
| Family Restrooms | Reservation Options | Wheelchair Assistance |
| Medical Facilities | Cancellations & Refund | Airport Guides |
| Emergency Services | Seat Upgradations | Lost and Found dept. |
| Wifi or Internet Access | Check-in Counters | Assistance for Physically Impaired |
Book a reservation with WINAIR at the DOM Terminal 1
WINAIR Terminal at the DOM helps passengers in arranging immediate flight reservations to their preferred location. Whenever you need to book a flight with WINAIR and get the best deals and offers available, you can visit the airline’s ticket counters located conveniently within the airport terminal. At these counters there are authorities available for booking a reservation on your behalf. To make sure that you get a flight ticket, please be readily available with the required travel documents and the accepted mode of payment.
Cancel a reservation with WINAIR at the DOM Terminal 1
WINAIR allows its travellers to cancel a reservation, in case the situation requires it. While some tickets entitle the passenger to pay a compensation or cancellation fee, the other entitles the airlines to pay a full refund of the unused portion of the ticket. Depending upon the ticket type you’ve bought, you can initiate the cancellation at the designated desks at the airport. With the help of airline staff, you can know about the policies, rules, and restrictions attached with your particular ticket. Knowing the flight cancellation policy of WINAIR can turn out to be in favour of the passenger.
Expedite the check-in procedure with WINAIR counters at Terminal 1, DOM
WINAIR allows its travellers to not only book a reservation at the airport’s ticket counters but also check-in at the check-in counters or self-service kiosks. Arrive at the airport well in advance, at least 2-3 hours before your flight’s departure. Additionally, you can also check-in for your WINAIR flight, on the airlines’ website, which opens approximately 24 hours before the scheduled flight departure. For more information on the WINAIR check-ins, please contact the airlines’ customer care representatives.
How much baggage is allowed on a WINAIR flight from the DOM Terminal 1
WINAIR provides a generous baggage allowance to all of its passengers flying to or from the Douglas-Charles Airport Terminal 1. This ensures that all the travellers can freely carry their essentials and some extras without paying any additional fee. As there are certain size and weight restrictions, it’s better to be aware of the baggage policy or allowance put forth by the airlines. In case you carry excess or overweight luggage, you may be entitled to pay an additional fee. If you want to be knowledgeable about your particular allowance, please get in touch with the customer care executives of WINAIR.
Find assistance regarding delayed/damaged/lost luggage at the Douglas-Charles Airport terminal
It’s unfortunate but the passengers often witness the circumstances when they lose hold of their luggage, receive a damaged baggage, or their baggage is delayed. If such an event occurs, there are lost and found counters of departments to help people and assist them with the same. For more queries on how to report a lost item or receive this kind of assistance, you can directly link up with the customer care representatives of WINAIR present at the terminal.
Information Counters are at your Service for providing Air Travel related Assistance
There is a lot to keep in mind when it comes to air travel with WINAIR, and as many times as we try to remember each and everything, some things are still left. So, in case you are stuck under such circumstances, you can contact the information counters of the airlines’. These counters can provide you information related to reservations, cancellations, refunds, compensations, seat upgrades, directions, check-ins, departure gates, flight status, and so much more. You can locate these counters at the WINAIR terminal at the DOM Terminal 1.
Travel with your Furry Four-legged Companions with WINAIR from DOM
Travelling with your furry four-legged friend on WinAir is a heartwarming experience. WinAir’s commitment to pet-friendly travel ensures that your cherished companion can join you on your journey, making it all the more memorable. WinAir’s clear and comprehensive pet-friendly policies ensure your pet’s safety and comfort throughout the flight. Before your travel date, reach out to WinAir to understand the specific pet travel requirements and availability for your flight. The WinAir crew, known for their friendliness and understanding, will make both you and your furry friend feel right at home.
Looking for Special Services such as Wheelchair/Stretcher/Escort assistance, etc.
WinAir takes pride in providing special assistance to passengers who require extra support. Whether you have mobility challenges, specific medical needs, or any other special requirements, WinAir is dedicated to ensuring your journey is comfortable and hassle-free.
The trained staff is ready to assist you throughout your travel experience, from check-in to boarding and disembarkation. We recommend contacting WinAir in advance to discuss your specific needs and make necessary arrangements. Your well-being and comfort are the airlines’ top priorities, and they are committed to making your journey as smooth and enjoyable as possible. Travel confidently with WinAir, where special assistance means exceptional care for all our passengers.
Is your child travelling alone on a WINAIR flight? Book Unaccompanied Minor
WinAir’s unaccompanied minor services go the extra mile to provide a secure and reassuring travel experience for young passengers flying alone. The airline understands the unique concerns of parents and guardians entrusting their children to care. From the moment your child checks in, they receive dedicated assistance and supervision, ensuring their safety and comfort at all times. The staff prioritises their well-being, offering guidance and support throughout the journey. Unaccompanied minors benefit from priority boarding, allowing them to settle into their seats without stress.
WINAIR Airport DOM Douglas-Charles Airport Location Map
Frequent Queries!
WINAIR uses the Terminal 1 at the Douglas-Charles Airport.
WINAIR operates its arrivals at the Terminal 1 of the DOM.
WINAIR uses the Terminal 1 at the Douglas-Charles Airport for handling its departing flights.
Yes, the passengers can connect to internet and access important emails or texts, as well.
WINAIR ensures that each passenger’s needs are prioritised by ensuring that everything from ticket counters to restaurants and shops are available for them.
Yes, there are self-service kiosks along with check-in counters located at the DOM Terminal 1 for completing the check-in procedure upon arrival at the airport.
You can use the social media accounts, official website, or the contact number of WINAIR.
