Volotea MAD Terminal – Adolfo Suárez Madrid–Barajas Airport

Adolfo Suárez Madrid–Barajas Airport

There’s so much to keep note of whenever we plan an air travel with Volotea, which often leaves us perplexed about where to start. To help you ease the planning process, we have outlined this article about Volotea MAD Terminal. It contains all the crucial information about the airline’s terminal, its facilities and amenities, how to get and what to expect at the airport’s terminal, and so on. 

Volotea MAD Terminal Arrivals

Volotea uses Terminal T2 at Adolfo Suárez Madrid–Barajas Airport for handling its arriving carriers and providing passengers an easy way out of the boarding gates. This terminal is equipped with some basic to modern amenities including, baggage claim carousels, food outlets, family restrooms, charging stations, car rental services, accommodations, etc. 

Volotea MAD Terminal Departures

Volotea uses Terminal T2 at Adolfo Suárez Madrid–Barajas Airport for its departures. This is the starting point for passengers embarking on a journey with Volotea. At this point, there are several check-in counters, security checkpoints, self-service kiosks, and other such services important for completing the pre-boarding procedures. 

Services at Volotea Adolfo Suárez Madrid–Barajas Airport Terminal

Volotea provides multiple services at its terminal, to ensure that the requirements of the passengers are being timely fulfilled. Some of the available services includes the following: 

  • Flight check-in and baggage drop related assistance. 
  • Lost, damaged, and delayed baggage inquiries. 
  • Support and guidance through the customs process. 
  • Support and guidance through immigration process. 
  • Information regarding the checkpoints and security process. 
  • Access to lounges for receiving exclusive facilities/amenities.
  • Flight information displays for getting info on flight schedules. 
  • Information and alerts regarding the gate changes for Volotea. 
  • Proper assistance for boarding planes and seating arrangements. 
  • Help with purchasing tickets, seat upgrades, and manage itinerary.
  • Transportation options such as car rentals, shuttles, and bus services. 
  • Currency exchange, bank related service, ATMs, and forex facility. 
  • Lost and found counters for reporting lost items or baggage at the terminal.
  • Access to medical facilities and first aid for emergencies. 
  • Priority boarding service for families travelling with children.
  • Internet access/wifi connectivity for accessing important mails, texts, etc. 
  • Parking garages with short and long term parking facilities.
  • Special assistance for passengers with reduced mobility, physically impaired passengers, handicapped passengers, or passengers in need. 

A Comprehensive Guide to Volotea MAD Terminal

Volotea uses Terminal T2 at the Madrid–Barajas Airport for its arrivals and departures. 

Airport NameAdolfo Suárez Madrid–Barajas Airport
Airport CodeMAD
Airport AddressAv de la Hispanidad, s/n, 28042 Madrid, Spain
TerminalTerminal T2
Volotea Contact Number+34 913 21 10 00
Volotea Ticket Counter Hours24 hours
Volotea MAD terminal arrivalsTerminal T2
Volotea MAD terminal departuresTerminal T2
City NameMadrid
Volotea Official Websitewww.volotea.com
Official Twittertwitter.com/volotea
Official Facebookwww.facebook.com/Volotea
Official Instagramwww.instagram.com/volotea
Official YouTubewww.youtube.com/@Volotea

List of all Volotea Airlines Terminal Globally

Volotea Ticket Reservations 

The official airline website offers reservations for those travelers who want to fly with Volotea. Additionally, travelers might make reservations on their behalf by contacting independent travel agencies. Contact the airline customer service representatives to receive the best deals and offers on reservations and to guarantee flexible travel afterward.

Volotea Ticket Cancellations 

The passengers wanting to cancel Volotea reservations due to any reason can do so by using the same method as they used for booking a ticket. It’s important to remember that airline cancellations frequently come with a price or penalty that the passenger must pay. Depending on the cancellation policy, the traveler may be eligible for a charge or a complete refund of the amount of the ticket that was not utilized.

Volotea Compensations and Refunds 

The passenger might be required to pay compensation if they break the rules and regulations set forth by Volotea. This might be for anything, like having too much luggage, not abiding by airport rules, etc. If a traveler doesn’t utilize their ticket and the reason for doing so is acceptable under airline policy, they will only receive a refund. For the most recent information, it is advisable to get in touch with Volotea.

Volotea Baggage Allowance 

Volotea MAD Terminal offers a generous baggage allowance to all its passengers, regardless of the class they are flying in. However, the more upper class you book yourself, the more baggage allowance you are entitled to. There are certain size and weight restrictions attached with the baggage being carried by the passengers. 

Volotea Check-in Options 

Volotea Airlines offers several ways to check-in for Volotea MAD terminal departures. Online check-in can be done at the official website of Volotea by clicking on the check-in online option, entering the booking confirmation number and your surname. The other alternative is to check-in at the airport check-in counters or self-service kiosks, upon your arrival at the airport. Ensure to arrive at least 2 hours prior to domestic flights and three hours prior to international flights, in order to complete the procedures on time. 

Volotea Track Flight Status 

At the airport’s terminal, there are flight information displays that provide passengers with information on the flight schedules. The passengers can track the same using this display if they want to have real-time information about the departure or coming flights with Volotea. Additionally, there are displays that show details about any potential gate adjustments for departures.

Volotea Information Desk

There are designated information counters at the Volotea MAD terminal arrivals run by the Airlines representatives. These personnels help passengers with their air travel related queries including, reservations, check-ins, information about lounge access, signage at the airport to reach the right boarding gate. In case you get confused at any given point of your presence at the airport, feel free to reach out to the information counters available. 

Volotea Lost & Found 

It’s unfortunate but the passengers often have to deal with circumstances where they lose their items or baggage at the Volotea terminal at MAD, where their baggage is delayed, and where they receive damaged baggage. To help passengers deal with such issues and provide assistance for the same, there are designated lost and found counters at the airport’s terminal. As soon as you get under such a situation, all you have to do is reach out to the persons available at these counters, report your issue, and wait for them to resolve your issue. 

Volotea Pet Travel 

Your four-legged companions are welcome onboard Volotea, and Volotea make sure that you and your pet have a comfortable and easy flight. Volotea accepts small cats and dogs who are at least 8 weeks old. The combined weight of the pet and the pet carrier should not exceed 10 kg. Please get in touch with the airline or check out their website for more details on Voltea Airlines pet travel services.

Volotea Unaccompanied Minor 

Volotea MAD Terminal offers unaccompanied minor travel facility to serve the minors travelling alone, either domestically or internationally. This service ensures that your child is assisted throughout the process, right from completing the pre-boarding procedures to disembarking the plane after reaching his/her destination. This service needs to be booked at the time of reserving a ticket with Volotea, or by contacting the airlines afterwards. 

Ways to Contact Volotea terminal at MAD

To contact Volotea at the airport’s terminal, you can proceed with the following:

  1. Visit the Volotea Check-In Counter: There are check-in counters for Volotea. You can approach the counter to speak with airline representatives for assistance.
  2. Use the Self-Service Kiosks: The airport provides self-service kiosks where you can check in, print boarding passes, and get in touch with airline staff for support.
  3. Customer Service Desks: There are customer service desks or information desks. These desks can assist you with general airline inquiries or help you contact Volotea.
  4. Call Customer Service: You can also call Volotea’s customer service number. This information is usually available on their website or on your booking confirmation.
  5. Mobile App and Website: Volotea may have a mobile application, where you can access customer support, check-in, or manage your booking.
  6. Social Media: Volotea, have active social media profiles. You can send them a message or tweet for assistance if needed. 

Benefits of Flying with Volotea MAD terminal 

Flying with Volotea offers several benefits to the passengers. These benefits make Volotea a good choice for travellers looking for affordable and convenient flights across Europe. The benefits includes: 

  1. Volotea often provides budget-friendly ticket options, making travel more accessible.
  2. They serve many European cities, allowing you to explore various places easily.
  3. Volotea offers direct flights, reducing travel time and hassle.
  4. You can choose your seats, so you can sit where you prefer.
  5. Their staff aims to provide friendly and helpful service for your flight.
  6. Volotea offers options to modify your booking if your plans change.
  7. Depending on your fare, you may enjoy in-flight snacks and drinks.
  8. You can select several baggage options, whether you’re packing light or bringing more.
  9. They strive for on-time departures and arrivals to keep your schedule smooth at the Volotea Adolfo Suárez Madrid–Barajas Airport Terminal

Location Map Adolfo Suárez Madrid–Barajas Airport (MAD)

We believe that now you are aware of what terminal is Volotea at MAD, as this article contains all the crucial aspects of flying with the airlines. If you seek any further assistance or have queries, feel free to reach Volotea on the contact information mentioned. For any suggestions and feedback, don’t hesitate to leave us a comment on the comment box. 


Where is Volotea MAD Terminal?

Volotea is at the Terminal T2 of the Madrid–Barajas Airport.

What terminal is Volotea at MAD?

Volotea uses the Terminal T2 at Adolfo Suárez Madrid–Barajas Airport. 

Where are Volotea Airlines MAD terminal arrivals?

Volotea uses the MAD Terminal T2 for its arrivals. 

Where are Volotea MAD terminal departures?

Volotea uses the MAD Terminal T2 for its departures.  

What services are offered at Volotea Adolfo Suárez Madrid–Barajas Airport Terminal?

Reservations, seat upgrades, check-in counters, restrooms, lounges, restaurant and shops, internet access, medical facilities, etc services are available at the MAD terminal.

Does Volotea terminal at MAD allow pet travel?

Yes, Volotea terminal at MAD allows for pets to travel on its flights to and from. 

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