A wave of queries comes to travelers minds as they preparing to head to the airport, whether the luggage they packed is gonna be within the baggage allowance limit, will they make the check-in on time, have they made all the appropriate arrangements for their pet’s travel, has their request for special assistance service been recorded successfully. It’s at these times they need information about the flight that they are headed to board or need contact details about the airline. Travelers and passengers will find essential details regarding the Vietnam Airlines HKG Terminal – Hong Kong International Airport and some highlights of key flight related amenities and services offered by the airline have been shared in this segment. The information provided here may be used as a guide / reference to prepare for Vietnam Airlines flights arriving at or departing from Hong Kong International Airport or to contact the airline’s office.
Vietnam Airlines Hong Kong International Airport Terminal Information
Vital information about the office of Vietnam Airlines terminal at HKG Airport have been compiled here.
|Vietnam Airlines, Airport Name Address||Vietnam Airlines, Terminal 1 and 2 Hong Kong International Airport, 1 Sky Plaza Rd, Chek Lap Kok, Hong Kong|
|Vietnam Airlines Contact Number||00 84 24 3832 0320|
|Vietnam Airlines IATA Code||VN|
|Vietnam Airlines ICAO Code||HVN|
|Vietnam Airlines Ticket Counter Hours:||Daily 24 Hours|
|Vietnam Airlines Check-in||Terminal 1 and 2|
|Vietnam Airlines Official Website||www.vietnamairlines.com|
Services & Amenities Offered at Vietnam Airlines HKG Terminal
Passengers / travelers can request the following flight related services / amenities at the Vietnam Airlines HKG terminal office:
- Ticket Booking and Cancellation
- Baggage Allowance
- Airport / Online / Self-service Kiosk Check-in
- Airport Transfers
- Unaccompanied Minor Service
- Duty-Free Allowance
- In-Flight Meals / Entertainment
- Missing / Delayed / Lost Luggage
- Airport Lounges
- Flight Information / Flight Status
- Delayed / Canceled Flights
- Airport Facilities
- Animal Relief Area
- Boarding Class Enquiries
- Valet Parking
- Airport / Inflight Wifi
Vietnam Airlines Ticket Reservations at Hong Kong International Airport Terminal
Travelers should contact the office of Vietnam Airlines terminal at HKG Airport when they are seeking to make flight bookings with the airline or make the reservations themselves through the Vietnam Airlines website and mobile application.
Manage Vietnam Airlines Booking at HKG Terminal
The Vietnam Airlines HKG terminal office team is happy to assist passengers with managing their bookings; travelers / passengers can request them to make any changes to the reservations (if needed) or / and add flight related amenities / services to their itinerary.
Subsequently, travelers / passengers can also manage their reservations through the airline’s website / mobile app.
Cancellation / Refund Of Vietnam Airlines Tickets
The office of Vietnam Airlines terminal at HKG Airport will only entertain requests for cancellations / refunds of tickets bought from the airline’s official channels [website / mobile app / airline office].
Cancellations / refunds are subject to the fare rules as defined by Vietnam Airlines Cancellation / Refund Policy which may be applied depending on the ticket / fare class type.
Check-in at Vietnam Airlines Hong Kong International Airport Terminal
To check-in for an upcoming flight, passengers can choose to check-in through the airline’s mobile application / website or they may opt to check-in in person at the Vietnam Airlines HKG terminal counter.
Online / web / mobile check-in is available between 24 hours and 1 hour before a flight’s departure time and check-in at the airport counter stops 60 minutes prior to a flight’s departure time.
Tracking Vietnam Airlines Flight Status
Travelers can track flight status on the airline’s website [https://www.vietnamairlines.com/nz/en/plan-book/timetable-routemap/timetable] and mobile application; or they can contact the office of Vietnam Airlines terminal at HKG Airport.
Vietnam Airlines Lost / Delayed / Damaged Baggage at HKG Terminal
When passengers realize that they have lost / delayed / damaged luggage they must instantly contact an airline representative in the baggage service office / baggage claim area and file an incident report before exiting the arrival airport.
More assistance and details can be requested from the Vietnam Airlines HKG terminal office.
Traveling with Pets on Vietnam Airlines at HKG Airport
Domestic dogs, cats and birds only are allowed to be transported on Vietnam Airline flights; it is a chargeable service.
Pet travel bookings must be made at least 24 hours before the departure of the intended flight.
Call or visit the office of Vietnam Airlines terminal at HKG Airport to request more particulars about the pet travel service or / and to make bookings.
WiFi / Internet On Board Vietnam Airlines
Inflight internet / wifi service is available on select flights operated by the airline; in order to access the onboard wifi / internet connectivity, passengers would need to buy an access pass [pass starts at $9.99].
For more information regarding wifi / internet service, please request for particulars from the Vietnam Airlines HKG terminal crew members.
Vietnam Airlines Airport Lounge
The airline is a member of the SkyTeam alliance, and through its membership the airline is able to offer access to numerous lounges at multiple airports all over the world to its customers.
To locate an airport lounge, please visit the SkyTeam website or request for assistance / details from the office of Vietnam Airlines terminal at HKG Airport.
Car Rental Service at HKG Airport
Travelers can view all the available options for car rental services at Hong Kong International Airport on the airport’s official website, they may also request the airport staff for information.
List of All Vietnam Airlines Terminal Globally
Vietnam Airlines HKG Hong Kong International Airport Location Map
Frequently Asked Questions:
Terminal 1 and 2 at Hong Kong International Airport is used by Vietnam Airlines to manage their flight operations.
Terminal 1 and 2 at HKG Hong Kong International Airport is used by Vietnam Airlines flight arrivals.
To contact Vietnam Airlines, call 00 84 24 3832 0320; other country specific contact numbers can be found on the airline’s website.
Vietnam Airlines flights depart from Terminal 1 and 2 in Hong Kong International Airport
Yes! Inflight wifi / internet is available on select aircrafts of the Vietnam Airlines fleet.