United Airlines LAX Terminal – Los Angeles International Airport

Los Angeles International Airport

Terminal 7, Terminal 8, and Terminal TBIT handles the carriers of United Airlines at Los Angeles International Airport (LAX). Additionally, the codeshare flights of United Airlines operate from Terminal 6 at the destination. United Airlines LAX terminal is considered as one of the busiest terminals, serving millions of passengers annually.

General Guide to United Airlines at LAX

United Airlines particularly uses Terminal 7 and 8 at LAX, and sometimes TBIT Terminal for its domestic and international flights.

AirportLos Angeles International Airport
Official Websitewww.flylax.com
AirlinesUnited Airlines
Official Websitewww.united.com
United Airlines LAX terminal ArrivalTerminal 7, 8, and TBIT Terminal 
United Airlines LAX Departure terminalTerminal 7, 8, and TBIT Terminal
Airport Address1 World Way, Los Angeles, CA 90045, United States
Distance From Los Angeles15.3 Miles
CityLos Angeles
CountryUnited States
Airport Time ZoneAmerica/Los-Angeles
Contact Number+1 855-463-5252
Official YouTubewww.youtube.com/united
Official Facebookhttps:/www.facebook.com/United
Official Twittertwitter.com/united
Instagram Accountwww.instagram.com/united

United Airlines terminal at LAX

At Los Angeles International Airport, United Airlines has operations out of three passenger terminals, which are as follows:

Terminal 7 LAX

The busy Terminal 7 at Los Angeles International Airport (LAX) is one of the airport’s nine passenger terminals and is largely used by United Airlines. It is situated on the southern end of the facility, next to Terminal 8. For the benefit of travellers passing through its gates, Terminal 7 offers a variety of amenities and services.

At Terminal 7, you’ll find a spacious and well-organised check-in area with numerous counters where you can complete your ticketing and baggage drop-off process. It provides designated areas for domestic and international arrivals, complete with baggage claim carousels where you can retrieve your checked luggage.

The terminal hosts an array of dining options ranging from fast-food outlets to sit-down restaurants, allowing you to grab a quick bite or enjoy a leisurely meal before your flight. Additionally, there are retail stores where you can shop for travel essentials, books, electronics, clothing, and souvenirs.

Terminal 8 LAX

Los Angeles Airport’s Terminal 8 is a major hub to United Express and United Airlines. This terminal houses two levels which are arrivals and the departures level. At the former level, the passengers can look for services such as baggage claim and several ground transportation options including car rentals, shuttle service, etc. At the departure level, the passengers can find services such as check-in counters, ticketing, and access to the boarding gates 81, 82, and 88.

Terminal TBIT – Tom Bradley International Terminal

Terminal B, also known as the Tom Bradley International Terminal (TBIT), is a prominent and bustling terminal at Los Angeles International Airport (LAX). It is specifically designated for international flights and serves as the primary gateway for travellers arriving from or departing to various destinations around the world.

Inside TBIT, you will find an extensive selection of shops, duty-free stores, and boutiques offering a variety of products, including luxury goods, electronics, fashion, cosmetics, and souvenirs. There are also several dining options available, ranging from fast-casual eateries to sit-down restaurants, catering to a variety of culinary preferences.

Additionally, the Tom Bradley International Terminal hosts various airline lounges, offering passengers a tranquil and comfortable environment to relax, work, or enjoy complimentary refreshments and amenities. These lounges are typically accessible to eligible passengers, such as business class travellers, frequent flyers, or those with specific lounge memberships.

Since TBIT is dedicated to international flights, it is equipped with customs and immigration facilities to process arriving and departing passengers. These areas ensure a smooth transition through the required immigration procedures and help facilitate the arrival and departure processes for international travellers.

Basic Facilities Available at LAX Terminals

LAX consists of multiple terminals, each offering a range of facilities to cater to the needs of passengers. Here is a list of facilities commonly found at LAX terminals:

Check-In Counters

  • These are designated areas where passengers can complete their ticketing, check their baggage, and obtain boarding passes.

Security Checkpoints

These are necessary stations where passengers go through the security screening process before proceeding to the departure gates.

Dining Options

  • LAX terminals typically offer a variety of food and beverage establishments, including restaurants, cafes, fast-food outlets, and snack bars. These establishments serve a range of cuisines, catering to various tastes and dietary preferences.

Retail Stores

  • LAX terminals feature a selection of shops and stores where passengers can shop for travel essentials, electronics, clothing, accessories, souvenirs, books, magazines, and more.


  • Many terminals at LAX host airline lounges, providing comfortable seating, complimentary food and beverages, Wi-Fi access, business services, and other amenities. These lounges are often accessible to eligible passengers, such as business class travellers, frequent flyers, or those with specific lounge memberships.


  • Restrooms are available throughout the terminals for passengers’ convenience, typically equipped with facilities for individuals with disabilities.

Baggage Claim

  • After arriving at LAX, prs proceed to designated baggage claim areas where they can retrieve their checked luggage.

Information Desks

  • Information Desks: Information desks or customer service counters are located within the terminals to assist passengers with inquiries, directions, and general airport-related assistance.

Currency Exchange

  • Some terminals may offer currency exchange services or ATM machines for passengers to obtain local currency or access banking services.

Wi-Fi Access

  • LAX provides free Wi-Fi connectivity throughout the terminals, allowing passengers to stay connected during their time at the airport.

Charging Stations

  • Charging stations and power outlets are often available in various locations within the terminals, enabling passengers to charge their electronic devices.

Medical Facilities

  • LAX terminals may have medical facilities or first aid stations to provide assistance in case of medical emergencies or basic healthcare needs.

Children’s Play Areas

  • Family-friendly facilities, such as designated children’s play areas, may be present in some terminals to keep young travellers entertained.

Pet Relief Areas

  • Pet relief areas are available within LAX terminals for passengers travelling with pets to ensure their comfort and convenience.

Transportation Services

  • Terminals at LAX are connected to various transportation options, including taxi stands, ride-sharing services, shuttle services, and rental car counters.

It’s important to note that the availability and specific details of these facilities may vary by terminal. Therefore, it’s advisable to check the official LAX website or contact the airport directly to obtain the most accurate and up-to-date information about the facilities and services available at each terminal.

Ways to Transfer between terminals at LAX

Los Angeles International Airport (LAX) offers several options for transferring between terminals. Here are some common ways to navigate between terminals at LAX:

  • Walk: If you have enough time and your departure and arrival terminals are within walking distance, you can easily transfer on foot. LAX has pedestrian walkways and pathways that connect some of the terminals.
  • Shuttle Bus: LAX provides a free shuttle bus service called the “Airline Connections” or “Terminal Shuttle” that operates 24/7. These shuttle buses run in a loop, connecting all terminals and the various remote parking lots. Look for the blue shuttle bus signs outside each terminal to locate the shuttle stops.
  • LAX-it: LAX-it is a designated pick-up and drop-off area for ride-sharing services and taxis located near Terminal 1. It also serves as a transfer point between terminals. You can use the LAX-it shuttle service, which is a dedicated shuttle bus that transports passengers between LAX-it and the terminals. This service is free of charge.
  • FlyAway Bus: The FlyAway Bus service provides transportation between LAX and various locations in Los Angeles, such as Union Station, Hollywood, Long Beach, and more. If your transfer requires leaving the airport premises, you can consider using the FlyAway Bus to reach your desired terminal.

Facilities/Amenities Provided by United at LAX Terminals

United Airlines provides several services to its arriving and departing passengers at Los Angeles International Airport (LAX), ensuring a smooth and hassle-free experience at the airport. 

United Ticket reservation 

There are several options available to reserve United Airlines tickets at Los Angeles International Airport (LAX). Here are a few common methods:

  1. Online Booking: The most convenient and widely used method is to book your United Airlines ticket online through the United Airlines website or mobile app. Simply visit their website or download the app, enter your travel details, select your desired flights, and proceed with the online reservation process.
  1. United Airlines Ticket Counter: United Airlines has ticket counters located in Terminal 7 at LAX. If you prefer to book your ticket in person or require assistance from a United Airlines representative, you can visit the ticket counter during their operating hours. The staff will guide you through the reservation process, help you choose flights, and provide any necessary information or support.
  1. United Airlines Customer Service: Another option is to contact United Airlines’ customer service directly via phone. They have a dedicated customer service line where you can speak with a representative who can assist you with flight reservations and answer any questions or concerns you may have.

When making your reservation, ensure you have your travel details ready, such as your preferred travel dates, destinations, passenger information, and any specific requirements or preferences you may have. It’s always advisable to book your United Airlines ticket in advance to secure the best fares and availability.

United Ticket cancellation

If you need to cancel a United Airlines ticket, you can do so by following these general steps:

  1. Visit the United Airlines Website: Go to the United Airlines website and navigate to the “Manage Reservations” or “My Trips” section. Enter your booking details, including your confirmation number or ticket number, as well as your last name. This will allow you to access your reservation and make changes or cancellations.
  2. Review Cancellation Policy: During the cancellation process, you will likely be presented with information regarding any applicable fees, refund eligibility, or the issuance of a travel credit. Review this information carefully to understand the financial implications of cancelling your ticket.
  1. Complete the Cancellation: Confirm your cancellation request and, if required, provide any additional details or information requested by the website. Once the cancellation is processed, you should receive a confirmation email or notification.
  1. Contact United Airlines Customer Service: If you encounter any issues or need further assistance with cancelling your ticket, you can contact United Airlines’ customer service directly. They can provide guidance, answer your questions, and assist with the cancellation process.

United Seat upgradation

At Los Angeles International Airport (LAX), United Airlines provides passengers with the option to upgrade their seats for an enhanced travel experience. Whether you desire more legroom, additional recline, or access to premium services, United offers various seat upgrade options to cater to your preferences.

By upgrading your seat, you may gain access to exclusive amenities, such as United’s premium cabins, extra legroom seats, or enhanced in-flight services. These upgrades can provide a more comfortable and enjoyable journey, allowing you to relax, work, or indulge in the various amenities offered onboard.

United Check-in options

United Airlines offers several check-in options for passengers flying from Los Angeles International Airport (LAX). Here are the various check-in methods available:

Self-Service Kiosks: At LAX, United Airlines has self-service kiosks located in Terminal 7. These kiosks allow you to check in for your flight, select seats, and print your boarding pass. Simply follow the instructions on the kiosk screen, enter your reservation details or MileagePlus number, and complete the check-in process.

United Airlines Ticket Counter: If you prefer to check in with the assistance of a United Airlines representative, you can visit the United Airlines ticket counter in Terminal 7 at LAX. The ticket counter staff will assist you with the check-in process, provide boarding passes, and answer any questions or concerns you may have.

Curbside Check-In: United Airlines offers curbside check-in services for passengers with specific needs or who prefer the convenience of checking in at the curbside. Curbside check-in is available at designated areas outside Terminal 7. United Airlines staff will assist you with the check-in process, accept your luggage if needed, and provide boarding passes.

United Baggage allowance 

For most domestic and international flights operated by United Airlines, the standard baggage allowance includes one carry-on bag and one personal item. The carry-on bag must fit within the specified dimensions, typically not exceeding 9 inches x 14 inches x 22 inches including handles and wheels. Personal items, such as a purse, laptop bag, or small backpack. 

Checked baggage allowances may vary depending on your ticket fare type, MileagePlus status, and destination. United Airlines typically permits a certain number of checked bags, often up to two bags for most Economy fares. Each checked bag must meet the airline’s size and weight restrictions, typically not exceeding 62 linear inches and 50 pounds in weight.

Additionally, United Airlines provides MileagePlus Premier members and customers travelling in premium cabins with extra baggage exemptions or allowances, allowing for more checked bags or higher weight restrictions.

United Pet Travel Services 

Pet Travel Services are provided by United Airlines, allowing customers to travel with their dogs. There are choices for travelling pets with United Pet Travel Services, including in the cabin, as checked luggage, and through their dedicated PetSafe programme. It’s important to review United’s pet policy and guidelines for a smooth and safe travel experience with your furry companion.

United Lost & Found Service 

If you realise you have lost an item, promptly report it to United Airlines. You can do this by contacting the Lost & Found department directly or visiting the United Airlines website for assistance. Provide detailed information about the lost item, such as a description, where and when it was lost, and any identifiable features. 

United Airlines will make efforts to locate your lost item by searching their designated Lost & Found areas. They will match found items with the reports filed by passengers. The process may take some time, so it’s important to be patient and provide any additional information requested by the Lost & Found team.

United Unaccompanied minor service

United Airlines provides an Unaccompanied Minor service to ensure the safe travel of children aged 5 to 14 who are travelling alone. The UM service includes dedicated assistance and supervision throughout the journey, from check-in to arrival. United Airlines has specific procedures and requirements for booking and accompanying unaccompanied minors, ensuring their well-being and security during their travel experience.

List of all United Airlines Terminal globally

Available Car Rental Services at LAX

Los Angeles International Airport (LAX) offers a variety of car rental services for travellers. Some of the major car rental companies available at LAX include:

  • Avis: Avis Car Rental provides a range of vehicle options, including sedans, SUVs, and luxury cars. Their rental counter can be found at the LAX Car Rental facility located off-site, accessible via shuttle bus.
  • Budget: Budget Car Rental offers affordable car rental options, including compact cars, SUVs, and vans. Their rental counter is also located at the LAX Car Rental facility.
  • Enterprise: Enterprise Rent-A-Car provides a wide selection of vehicles, including economy cars, SUVs, and luxury vehicles. Their rental counter is located at the LAX Car Rental facility.
  • Hertz: Hertz Car Rental offers a variety of vehicles, including sedans, SUVs, and specialty cars. Their rental counter is situated at the LAX Car Rental facility.
  • National: National Car Rental provides options for both leisure and business travellers, offering a range of vehicles. Their rental counter can be found at the LAX Car Rental facility.
  • Thrifty: Thrifty Car Rental offers affordable rates and various vehicle options, including economy cars and SUVs. Their rental counter is located at the LAX Car Rental facility.

Closest Hotels to Los Angeles International Airport (LAX)

There are several hotels located in close proximity to Los Angeles International Airport (LAX) that provide convenient accommodations for travellers. Here are some of the closest hotels to LAX:

  • Hilton Los Angeles Airport 
  • Sheraton Gateway Los Angeles Hotel
  • Hyatt Regency Los Angeles International Airport
  • Courtyard by Marriott Los Angeles LAX/Century Boulevard
  • Residence Inn by Marriott Los Angeles LAX/Century Boulevard

In conclusion, United Airlines operates out of Terminal 7 and Terminal 8 at Los Angeles International Airport (LAX), providing a range of services and amenities for passengers. With a focus on convenience, comfort, and customer satisfaction, United Airlines offers various check-in options, including online and mobile check-in, as well as dedicated services for unaccompanied minors and pet travel. Whether travelling domestically or internationally, United Airlines strives to ensure a smooth and enjoyable experience for passengers departing from LAX.

United Airlines LAX Los Angeles International Airport Location Map

Frequently Asked Questions

What terminal is United Airlines at LAX? 

United Airlines operates out of terminal 7 terminal 8, and TBIT terminal at LAX.

What are the check-in options for United Airlines at LAX?

United Airlines provides online check-in, mobile check-in, self-service kiosks, ticket counter check-in, and curbside check-in options at LAX airport. 

Does United Airlines offer seat upgrades at LAX?

A: Yes, United Airlines offers seat upgrades at LAX, providing passengers with the opportunity to enjoy enhanced comfort and amenities during their flight.

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