United Airlines Atlanta Terminal – Hartsfield-Jackson Atlanta International Airport

Hartsfield-Jackson Atlanta International Airport

Having information about United Airlines Atlanta Terminal helps passengers at every step of their journey, ensuring each and every traveller’s needs are looked upon. In this article, we move forward on an informative journey through the United Airlines terminal in Atlanta, delving into the array of amenities, services, and distinctive features that set it apart. From check-in procedures to boarding gates, we will explore how United ensures a smooth travel for passengers passing through this airport, offering insights into the world of air travel in one of the United States’ busiest airports.

United Arrivals and Departures at Atlanta Airport

United Airlines uses Terminal N – Domestic (North) for its arrivals and departures at Atlanta Airport.

Levels at United Airlines Terminal in Atlanta Airport

The Atlanta Airport consists of various levels:

  • Level 0: This level houses the Plane Train, which facilitates movement between different Concourses and Satellites.
  • Ground Level: This is where the arrivals area and baggage claim are situated.
  • Level 2: On this level, you’ll find the ticketing and departures area, along with certain sections of the baggage claim.
  • Concourse T: It stands as the sole concourse at Atlanta Airport directly linked to the Main Terminal of the Domestic Terminal. Separate security checkpoints are situated on both sides of the concourse: one on the left (T9-T15) and the other on the right (T1-T8). Positioned centrally, between boarding gates T8 and T9, is an access point leading to the Plane Train, which serves Concourses A to F and extends to the International Terminal for baggage claim purposes. Throughout Concourse T, you’ll encounter a range of services and amenities for your convenience.
  • Level 3: It is the mezzanine Level.

Available Services at United Airlines Atlanta Airport

United Airlines Terminal at Hartsfield-Jackson Atlanta International Airport offers travellers a wide range of services. Here’s a breakdown of the same:

Restaurants and food Shops and stores Airlines lounges 
Wifi/Internet access Lost and found Interfaith chapels
Airport art Minute suites Hotel accommodations 
Luggage storage Restrooms Banking facilities 
Shoeshine Pet careNursing stations 
Medical officesBusiness centresGuest services 
XpresSpa UPS drop box Special assistance 

List of all United Airlines Terminal globally

Lounges at United Airlines at Atlanta Airport

There are two lounges located at United Airlines terminal of Orlando Airport, which are as follows: 

  • Delta Air Lines Delta Sky Club
  • Delta Air Lines Delta Sky Club (Gate A17)

Transfer Between Terminals at Atlanta Airport

The connection between the Domestic and International Terminal is established through the Sky Train, also known as the Plane Train. This transport system provides passengers with a convenient mode of travel between the terminals, enhancing the overall airport experience.

Moreover, for the utmost convenience of travellers, a complimentary shuttle service operates non-stop between the Domestic and International Terminal. This shuttle service is available around the clock, every 15 minutes, ensuring that passengers can easily move between terminals at any time of the day or night. This service is designed to accommodate the diverse schedules and needs of travellers, providing an added layer of accessibility. 

Comprehensive Guide to United Airlines Atlanta Terminal

United is a leading airline, operating its arrivals and departures effectively from Terminal N – Domestic (North) at Hartsfield-Jackson Atlanta International Airport.

Airport NameHartsfield-Jackson Atlanta International Airport
United Atlanta Airport Address6000 N Terminal Pkwy, Atlanta, GA 30320, USA
Airport CodeATL
United Atlanta Airport Contact No+1 404-410-9212
United Airlines IATA CodeUA
United Airlines ICAO CodeUAL
United Atlanta TerminalTerminal N – Domestic (North)
Working Hours24 hours
Official Websitewww.united.com
Instagram Accountwww.instagram.com/united

United Ticket Counters 

At United Airlines at Atlanta Airport travellers can find United Airlines’ ticket counters located within the terminal. United Airlines offers a space where passengers can access ticketing services, check-in for flights, and receive assistance from airline staff. With a focus on efficiency and customer service, United’s ticket counters provide an enhanced experience for passengers, ensuring a smooth start to their journey.

United Manage Booking 

United Manage Booking service at the United Airlines Atlanta Terminal empowers travellers with control over their travel plans. Passengers can conveniently access this service to make changes to their reservations, select seats, upgrade their flights, and update personal details. With the user-friendly interface available at the terminal, United Airlines ensures that passengers can easily modify their itineraries and tailor their travel experience to their preferences. This streamlined self-service option enhances flexibility and convenience, both. 

United Baggage Counters

Within the United Airlines terminal in Atlanta, United operates baggage counters to cater to passengers’ luggage-related requirements. These counters serve as dedicated points for travellers to efficiently manage their baggage matters. Passengers can use these counters to check in their checked baggage, get information about United’s baggage policies, and seek assistance for any inquiries regarding their luggage. The staff stationed at these counters provide valuable guidance, ensuring passengers comply with baggage regulations and facilitating a smooth travel process. 

United Pet Travel Service 

United Pet Travel Service is a service provided by United Airlines to facilitate safe and comfortable travel for pets. This service caters to both domestic and international flights, ensuring that pets can accompany their owners during their journeys. Depending on the pet’s size and requirements, they can travel in the cabin, as checked baggage, or through United’s specialised PetSafe cargo program. The service includes features to prioritise the well-being of pets, and offering proper guidance on necessary documentation and other pet travel requirements. 

United Information Counters 

United Airlines operates Information Counters at various locations within airports, including Atlanta Airport. These dedicated counters provide a valuable resource for passengers seeking assistance, information, and guidance during their travel experience. United’s staff at these counters are ready to address a wide range of inquiries, such as flight information, gate details, boarding procedures, and general travel-related queries.

Whether it’s helping passengers find their way around the airport, providing updates on flight statuses, or offering information about United’s services, these Information Counters serve as a hub of support and information.

United Lost and Found Desk

United Airlines offers a Lost and Found Desk at airport terminals, including locations like Atlanta Airport. This dedicated service assists passengers who have misplaced or lost items during their travels. Staffed by the airline’s personnel, the Lost and Found Desk serves as a central point for reporting and recovering lost belongings. Passengers can approach the desk to inquire about and report lost items, as well as receive guidance on the recovery process. 

United Unaccompanied Minor Service

United Airlines Atlanta Airport offers an Unaccompanied Minor Service designed to provide a safe and attentive travel experience for young passengers travelling alone. This service ensures that children aged 5 to 17 who are travelling without a guardian receive special assistance and supervision throughout their journey. During the flight, United’s cabin crew takes care of the minor, offering support. At the destination, the child is escorted through the arrival process and handed over to the designated guardian.

United Delayed/Damaged/lost Baggage 

In the event of delayed, damaged, or lost baggage at United Airlines at Atlanta Airport, United Airlines provides this service to assist passengers in resolving these situations efficiently. Passengers who experience delays in receiving their baggage can visit the United’s Baggage Service Office, located near the baggage claim area. Here, staff members offer assistance in tracking down and delivering the delayed baggage to its rightful owner.

For cases of damaged baggage, passengers are encouraged to visit the same office to report the damage. United’s representatives will guide you through the process of filing a report. 


In conclusion to what terminal is United at Atlanta Airport, we’d like to add that passengers can access a range of services, including ticketing counters, baggage assistance, and United’s renowned customer support. Terminal domestic serves as a gateway for United travellers. For more information regarding your arrivals and departures terminal, feel free to reach out to the customer care representatives. For any suggestions or feedback, leave us a comment on the section below.

United Airlines ATL Hartsfield-Jackson Atlanta International Airport Location Map

Frequently Asked Questions:

What terminal is United Airlines at ATL airport?

United Airlines flight operations are managed from 1 & 2 at Hartsfield-Jackson Atlanta International Airport.

How to contact the United Airlines Hartsfield-Jackson Atlanta International Airport Terminal?

United Airlines can be contacted by calling +18008971910.

Is there pet travel on United Airlines?

Yes! Pet travel services are offered by United Airlines.

Does United Airlines have WiFi?

Yes! Wifi connectivity is available on almost all flight routes served by United Airlines.

Where are the United Airlines ATL terminal arrivals?

United Airlines flights arriving at Hartsfield-Jackson Atlanta International Airport are received at 1 & 2.

Where are the United Airlines ATL terminal departures?

The terminal used for United Airlines departures at ATL Airport is 1 & 2.

Are there any lounges in United Airlines Atlanta Airport?

Yes, there are two lounges located in the Terminal N – Domestic (North), United terminal.

What services are available at United Airlines at Atlanta Airport?

There are several services available at United Terminal of Atlanta Airport such as restrooms, ATMs and banks, currency exchange services, ticket counters, pet travel services, etc.

 Does United provide Unaccompanied minor service at Atlanta Airport?

Yes, United Airlines provides unaccompanied minor service to the passengers at Atlanta Airport.

Does United Airlines provide special assistance on its flights from Atlanta Airport?

Yes, United offers special assistance to passengers in need on its flights from Atlanta Airport.

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