SriLankan Airlines HRI Terminal, Mattala Rajapaksa Airport

Before starting their journey, passengers need to know details about the SriLankan Airlines HRI Terminal, such as its location, facilities, and services offered. This information helps travellers plan their trips efficiently, including how to get to the terminal and what to expect when they arrive. This article informs the passengers everything that’s required to have a successful air travel with SriLankan Airlines. So, buckle up and be ready to have a great time flying!

SriLankan Airlines HRI Terminal Arrivals

SriLankan Airlines efficiently handles its arrivals at Terminal 1, HRI, providing passengers with all the arrivals facilities including, baggage claim carousels, immigration and customs for international passengers, restaurants and food outlets to grab a quick bite, etc.

SriLankan Airlines HRI terminal Departures

SriLankan Airlines departure terminal at the Mattala Rajapaksa International Airport is Terminal 1, which is one of the numerous passenger terminals available at the location. It is at this point, where passengers complete the entire pre-boarding procedures and board their flights with the airlines. This terminal consists of check-in counters, security checkpoints, lounges, etc.

Guide to What Terminal is SriLankan Airlines at HRI

SriLankan Airlines handles its arrivals and departures from Terminal 1 at HRI Airport (Mattala Rajapaksa International Airport), offering passengers all the modern day facilities and services required at the airport.

Airport Name	Mattala Rajapaksa International Airport
Airport Code	HRI
Terminal	Terminal 1
Airport Address	74RC+HG5, Mattala, Sri Lanka
ICAO Code	ALK
IATA Code	UL
SriLankan Airlines Contact Number	+94 472 031 000
SriLankan Airlines Ticket Counter Hours	24 hours
SriLankan Airlines HRI Arrivals Terminal	Terminal 1
SriLankan Airlines HRI Departures Terminal	Terminal 1
SriLankan Official Website	www.srilankan.com/en_uk/in
Official Twitter	https://twitter.com/flysrilankan
Official Facebook	www.facebook.com/flysrilankan
Official Instagram	www.instagram.com/srilankanairlinesofficial
Official YouTube	www.youtube.com/@iflysrilankan

Available Services at SriLankan Airlines Mattala Rajapaksa International Airport Terminal

While the specific services provided by SriLankan Airlines at their airport terminals may vary depending on the location and terminal, here are some of the common services you might find:

Assistance with flight check-in and baggage drop.
Handling lost or damaged baggage inquiries.
Guidance and support through immigration procedures.
Information on security procedures and checkpoints.
Access to exclusive lounges for premium passengers.
Updates on flight schedules and gate changes.
Guidance for boarding and seating arrangements.
Help with ticket changes, upgrades, or purchases.
Information on transportation options to and from the airport
Currency exchange, Access to ATMs, and forex services.
Reporting and recovering lost items.
Assistance with renting vehicles at the airport.
Services for passengers with reduced mobility or special needs.
Access to medical facilities and first aid assistance.
General airport and airline information.
Facilities for families travelling with children.
Internet access and connectivity information.
Shuttle buses between terminals or parking areas.

The Complete List of SriLankan Airlines Terminal Worldwide

SriLankan Airlines Reservations and Cancellations

SriLankan Airlines offers convenient reservation options for your travel needs. If plans change, their cancellation policy ensures flexibility. Check their website for details and enjoy a worry-free booking experience.

SriLankan Airlines Compensation and Refunds

SriLankan Airlines provides compensation and refunds in accordance with their policies. If you encounter any issues during your journey, their customer support team is ready to assist you with the necessary procedures. Visit their website or contact them for specific information on compensation and refund requests.

SriLankan Airlines Baggage Allowance Policy

SriLankan Airlines HRI Terminal baggage allowance policy is designed to accommodate your travel needs. They offer clear guidelines on the number of bags and weight limits for both checked and carry-on luggage. For specific details on baggage allowances and any additional fees, visit their website or contact the customer service team.

SriLankan Airlines Seat Upgrade Options

SriLankan Airlines Mattala Rajapaksa International Airport Terminal offers various seat upgrade options to enhance your in-flight experience. Whether you seek more legroom, greater comfort, or premium services, they provide choices to suit your preferences. Upgrades are available during the time of reservations with the airlines, as well as at the check-in counters of the airport’s terminal.

SriLankan Airlines Flight Check-in

SriLankan Airlines provides easy and convenient flight check-in options at the SriLankan Airlines Mattala Rajapaksa International Airport terminal departures. Passengers can check-in online through their website or mobile app, or at the airport counters. Early check-in ensures a smooth start to your journey, so be sure to check their website for specific details and guidelines on the check-in process. Travel with ease on SriLankan Airlines.

SriLankan Airlines Lost & Found

SriLankan Airlines offers a Lost & Found service to assist passengers in locating their lost items. If you’ve misplaced something during your journey, you can report it to their Lost & Found department. They will do their best to help you recover your belongings.

SriLankan Airlines Help Desks

SriLankan Airlines provides help desks at various points in the airport to assist passengers. Whether you have questions about your flight, need assistance with check-in, or require information about airport services, their friendly staff is there to help. Look for their help desks in the SriLankan Airlines HRI terminal arrivals or departures to make your travel experience smoother and more enjoyable.

SriLankan Airlines Pet Travel

SriLankan Airlines terminal at HRI understands that pets are important members of many families, and they offer pet travel services to accommodate your furry friends. They provide guidelines and information on how to safely and comfortably travel with your pets, including requirements, regulations, and fees.

SriLankan Airlines Unaccompanied Minor Travel

SriLankan Airlines HRI Terminal offers special services for unaccompanied minors to ensure their safe and comfortable travel. Their dedicated staff and procedures are in place to provide assistance, supervision, and care throughout the journey. For comprehensive details on the unaccompanied minor travel program, please visit SriLankan Airlines website

Ways to Contact SriLankan Airlines terminal at HRI

To contact SriLankan Airlines at the airport’s terminal, you can use the following methods:

Phone: You can call the airport’s information number and inquire about SriLankan Airlines. They can provide you with contact details or connect you directly to the airline’s customer service desk at that airport.

Airport Website: The airport’s have an official website that lists contact information for airlines operating at the airport. You can visit the airport’s website and locate SriLankan Airlines to get their contact details.

Airport Information Desks: When you arrive at the airport, you can visit the airport’s information desk or information counters. They can provide you with contact information for SriLankan Airlines and assist you with any questions or issues.

SriLankan Airlines Mattala Rajapaksa International Airport Map

We have covered every needed information in this article for further usage of the passengers and to ensure that they have a great time flying with SriLankan Airlines. Safe travels, and have a great day!