Baggage allowance, flight status, airport transfers, inflight entertainment, onboard meals, special assistance services, pet travel services, reservation management, and availing flight-related services/amenities; are numerous things that a traveler has to consider and keep in mind when getting ready for an upcoming flight. This segment offers details pertaining to the Southwest Airlines STL Terminal – St. Louis Lambert International Airport; The terminal is located at the southern end of the airport and consists of 2 levels. International arrivals are on the lower level and departures are on the upper level. the information available here may be used to contact the airline’s office and/or as a reference or guide when getting ready for an SWA flight that is scheduled to depart from or arrive at St. Louis Lambert International Airport.
Southwest Airlines St. Louis Lambert International Airport Essential Information
All the important details about the STL Southwest Airlines terminal have been presented here.
- Airport Name: St. Louis Lambert International Airport
- Terminal: Terminal 2
- Southwest Airlines STL Arrivals Terminal: Terminal 2
- Southwest Airlines STL Departures Terminal: Terminal 2
- Airport Code: STL
- STL Airport Address: 10701 Lambert International Blvd, St. Louis, MO 63145, United States
- Southwest Airlines IATA Code: WN
- Southwest Airlines ICAO Code: SWA
- Southwest Airlines Ticket Counter Hours: 24 hours a Day
- Country: United States
- City: St. Louis
- Southwest Airlines Contact Number: 1 (800) 435-9792
- Southwest Airlines Official Website: www.southwest.com
- Official YouTube: www.youtube.com/@Southwest
- Official Twitter: twitter.com/SouthwestAir
- Official Facebook: www.facebook.com/SouthwestAir
- Official Instagram: www.instagram.com/southwestair
Services & Amenities Offered at Southwest Airlines St. Louis Lambert International Airport Terminal
The office of the Southwest Airlines terminal STL Airport can be contacted for the following services & amenities:
- Ticket Booking and Cancellation
- Baggage Allowance
- Airport / Online / Self-service Kiosk Check-in
- Airport Transfers
- Unaccompanied Minor Service
- Duty-Free Allowance
- In-Flight Meals / Entertainment
- Missing / Delayed / Lost Luggage
- Airport Lounges
- Flight Information / Flight Status
- Delayed / Canceled Flights
- Airport Facilities
- Animal Relief Area
- Boarding Class Enquiries
- Valet Parking
- Airport / Inflight Wi-Fi
- Skycap
- Rapid Rewards®
List of Every Southwest Airlines Terminal Globally
Booking Southwest Airlines Tickets at St. Louis Lambert International Airport Terminal
Travelers can make flight reservations at the Southwest Airlines St. Louis Lambert International Airport terminal office. The airline’s representatives are trained and equipped to put together itineraries upon request.
Travelers can book flights directly through Southwest Airlines’ website and mobile app.
Manage Booking at St. Louis Lambert International Airport Terminal
Passengers may need to modify their reservation or add flight-related amenities or services to their itinerary. They can manage their bookings themselves through the airline’s website or mobile app. Alternatively, they can seek assistance from the staff at the office of Southwest Airlines terminal at St. Louis Lambert International Airport and avail their help.
Southwest Airlines Cancellation / Refund
Passengers can cancel their bookings up to 10 minutes before the scheduled departure time of their flight. If you have booked Business Select or Anytime fare type, you will receive a refund on the original mode of payment upon canceling your reservation. However, if you have booked Wanna Get Away+ or Wanna Get Away fare type, you will receive a refund in the form of credit vouchers. These vouchers can be used to book flights at a later date.
Requests for cancellations and refunds of tickets issued by Southwest Airlines are only accepted through the airline’s official channels at the St. Louis Lambert International Airport Southwest Airlines terminal office.
Check-in at Southwest Airlines St. Louis Lambert International Airport Terminal
Travelers flying with SWA have the option to check-in for their flights via the online / mobile / web check-in feature on the airline’s website / mobile app or they can check-in in person at the Southwest Airlines terminal STL Airport.
Check-in from the airline’s website and mobile application is available between 24 hours and 1 hour before flight departure and check-in at the airport counter stops 1 hour prior to flight’s scheduled time of departure.
Southwest Airlines Flight Status
Passengers can check flight status by contacting the Southwest Airlines St. Louis Lambert International Airport terminal office or tracking it by themselves on the airline’s website www.southwest.com/air/flight-status or mobile application.
Southwest Airlines Lost / Delayed / Damaged Baggage at St. Louis Lambert International Airport Terminal
In case of any damaged / lost / delayed baggage, immediately contact the airline’s representative at the baggage claim area or baggage service office and file an incident report.
For more information or / and assistance request help from the team at the office of Southwest Airlines terminal at STL Airport.
Traveling with Pets on Southwest Airlines at St. Louis Lambert International Airport
The airline offers pet travel services on domestic flights within the United States of America; pet(s) / animal companion(s) cannot be transported to / from Hawaii to / from other states in the USA.
Pet(s) / animal companion(s) can be transported to / from Hawaii to / from neighboring islands on SWA flights.
| Cost of Pet Travel Rest Of U.S.A. | Cost of Pet Travel Within Hawaiian Islands |
| $95 per pet carrier, per one-way | $35 per pet carrier, per one-way |
The STL Southwest Airlines terminal office can be contacted for any other information pertaining to pet travel service or / and to make pet travel reservations.
Inflight Entertainment by Southwest Airlines
The airline offers its passengers access to an inflight entertainment portal that has a collection of movies, shows, music, etc. Passengers can keep entertained for the duration of the flight with this portal.
Southwest Airlines terminal CLE office will answer all queries pertaining to inflight entertainment.
Southwest Airlines Airport Lounge
Unfortunately, the airline does not operate lounges at any airport, therefore passengers will have to make do with the alternative services / amenities offered at St. Louis Lambert International Airport.
For any concerns, questions, please check with the Southwest Airlines CLE terminal team members.
Car Rental Service at CLE Airport
Review all the available car rental services on the airport’s official website or request for details / help from the airport staff.
Southwest Airlines STL St. Louis Lambert International Airport Location Map
Frequently Asked Questions:
Southwest Airlines flight operations are managed from Terminal 2 at St. Louis Lambert International Airport.
Call +13148901333 to speak with a Southwest Airlines representative.
Yes! Southwest Airlines offers pet travel service on domestic flights.
No! Southwest Airlines does not have inflight Wi-Fi / internet service.
Southwest Airlines flights arrive at Terminal 2 in St. Louis Lambert International Airport.
Southwest Airlines uses Terminal 2 at St. Louis Lambert International Airport for its flight departures.
