Southwest Airlines MCO Terminal – Orlando International Airport

Orlando International Airport

Southwest Airlines operates its arriving and departing carriers from Terminal A at Orlando International Airport (MCO). Terminal A is one of the three passenger terminals at the destination, which is open to the general public. Furthermore, Southwest Airlines handles its domestic and international airfares to and from the airport, providing passengers with either non stop or connecting flights to a wide number of destinations. So, whenever you are flying with Southwest Airlines MCO terminal, it’s crucial to keep a few things in mind, which we will discuss further in this article.

An In-depth Guide to Southwest Airlines at Orlando International Airport

Now that we are aware of where what is located in Terminal A, it’s time to get ahead with what Southwest Airlines has to offer to its passengers arriving at or departing from Terminal A at Orlando International Airport.

Airport NameOrlando International Airport
Orlando Airport Address1 Jeff Fuqua Blvd, Orlando, FL 32827, US
Airport CodeMCO
Southwest Airlines MCO Contact No+1 407-825-2001
Southwest Airlines Orlando TerminalTerminal A
Working Hours24 hours

Overview of Southwest MCO terminal

As mentioned before, Southwest Airlines handles its flights from Terminal A at Orlando International Airport. Terminal A houses Airside 1 along with Airside 2 and all the terminal’s facilities can be found towards the north side of the North Terminal Complex. Furthermore, it has three levels in total, in addition with the Airside concourses which are as follows: 

  • Level 1: Level one at Terminal A MCO has a designated USO Welcome Centre along with some other basic services such as ground transportation services including car rental and a baggage claim area for the arriving passengers. 
  • Level 2: Level two has carousels from one to sixteen and this level also provides passengers with baggage related facilities such as baggage claim, baggage storage, baggage wrapping, etc. Additionally, this level particularly acts as a pickup point for accessing rideshare services. 
  • Level 3: Level three is divided into two sections: boarding gates and ticket counters. Being the ticketing level, it serves passengers with services such as currency exchange services, information desks, restrooms, bars, restaurants, nursing rooms, lounges, food and retail options as well. Furthermore, this level leads passengers to the boarding gates 1-29 at Airside 1 and 100-129 on Airside 2. Both the airsides have individual security check-points and allow access to the parking lots as well. 
  • Airside Concourses: There are two Airside Concourses at Southwest MCO Terminal which has the following boarding gates:
  • Airside 1: It hosts gates from 1 to 29. 
  • Airside 2: It hosts gates from 100 to 129. 

Available Services At Terminal A – Orlando International Airport

Terminal A is the Southwest terminal at MCO which provides some basic to advanced services to its arriving and departing passengers at the airport. These facilities enhance the at airport experience of the passengers and ensure that they are having a good time even in the long layovers. So, the available services at Terminal A MCO are as follows: 

  • Spa 
  • ATMs
  • Banks
  • Chapel 
  • Showers 
  • Rest Zones
  • Restrooms 
  • Quiet Room
  • Art Program
  • Airport Hotel  
  • Nursing Rooms 
  • Pet Relief Area 
  • Luggage Storage 
  • Smoking Area 
  • Information Desk
  • Retail Concessions
  • Lost & Found Desk
  • Children’s play Area
  • Free Wifi Connection 
  • Airport/Airline Lounges 
  • Mobile Charging Stations
  • Food and Drink Options 

List of Every Southwest Airlines Terminal Globally

Ways to move to and from Southwest terminal at MCO

Terminal A along with the other two passenger terminals at Orlando International Airport are well-furnished with all the modern requirements of today’s passengers. And, the terminal has been manufactured with keeping in mind the needs of the youth as well as the senior citizens. To ensure that the passengers can freely and easily move between terminals at MCO airport, there are airside satellites available from 1 to 4. Additionally, the passengers can make use of the Automated People Mover (APM), which runs every two to five minutes picking up and dropping-off the passengers right where they need to be. 

Airline/Airport Lounges at Terminal A MCO

There are two designated airline/airport lounges at MCO Southwest departure terminal A, both of which are accessible to the eligible passengers, travelling on a high-class ticket such as business class, first class, etc. However, if the economy passengers wish to access these lounges, they can do so by paying a required sum of money to enjoy the perks of the lounges. So, the lounges at Terminal A at MCO are as follows: 

1. USO Welcome Center: This lounge is accessible to passengers at Level one of Terminal A, Level 1 and it is open from six in the morning till ten at night.

2. The Club at MCO: This lounge is located on Airside A of Terminal A, besides the Airside 1 gates: 1 to 29.

Amenities Provided by Southwest Airlines MCO Terminal 

Southwest terminal Orlando is stuffed with an end number of facilities only to benefit the passengers with their travel plans. So, if you are also travelling to and from Orlando International Airport along with Southwest Airlines, the below mentioned information may come in handy for you. 

Book a Flight 

The passengers have got a few options to book their flights such as online booking, offline booking via travel agent, or at airport booking. Southwest airlines at Terminal A MCO offers passengers to book last minute reservations, instantly. There are airline representatives present at the ticket counters to help them with reservations and book a flight on their behalf. Also, regardless of what choice you make, it’s crucial to keep all the documents handily available in order ensure a smooth reservation experience with the airlines. 

Cancel a Flight

Cancelling a flight with Southwest Airlines at Terminal A is an easy task because all you gotta do is go to the ticket counter of the airlines with your reservation details and a valid reason for voluntarily cancelling your ticket. Ticket cancellations with Southwest often come with a compensation or a cancellation fee, to ensure the same, the passenger can extract information from the airlines. Additionally, you can also seek a full refund of the unused portion of your ticket, if applicable. 

Upgrade your Class

Southwest Airlines allows passengers to buy an upgrade during the time of their flight booking. However, if the passengers fail to do so, s/he can upgrade their seats or class at any given time before their scheduled departure time, which includes at the ticket counters of Southwest at the airport, at the check-in counters, or after boarding the flight. The passenger should note that the upgrades will only be provided upon availability and not otherwise.

Baggage Facilities 

Southwest terminal MCO provides passengers with various baggage related services, right from baggage claim, to baggage storage, to baggage wrapping, everything is available. Additionally, the airline allows for a generous baggage allowance to its passengers travelling from Orlando International Airport, whether on domestic flights or on international ones. This allows passengers to carry their essentials along with them on the trip and leave nothing crucial behind. The baggage allowance differs from class to class, which is why contacting the airlines to get to know yours is highly recommendable.

Special Assistance

Disabled passengers or the passengers with limited mobility can take advantage of the special assistance provided by the airlines at the airport and in flight. Special assistance includes electric or manual wheelchair assistance, stretcher assistance, an airline representative for accommodating the passengers, etc. All the mentioned ensures that the passenger can board the flight without any hassle and can enjoy their air travel experience with Southwest Airlines. To avail special assistance, the passengers are required to inform the airlines prior to their scheduled departure time so that the needful can be done on time. 


Southwest Airlines have designated Information desks or counters located at Terminal A, which ensures that all the queries of the passengers are resolved on time. You can ask for anything at this desk, then be it about reservations, cancellations, refund, special assistance, pet travel related services, flight status information, delayed, damaged, or lost items, etc. The customer care representative will be readily available to answer your questions and provide you with the right kind of assistance.

Lost And Found Services 

The Lost and Found desk situated at Southwest terminal MCO handles the passenger’s queries related to their delayed baggage, damaged baggage, or a completely lost item at the airport’s terminal or any other location within the airport. If you have gotten into such unforeseen circumstances, it’s crucial to contact the airline staff, provide the information of your baggage and seek assistance at the earliest. This will allow you to have a flawless experience before or after your flight.

Southwest Airlines allows passengers to travel with their pets on their trip to multiple locations. Nevertheless, as not all airports or destinations allow pets upfront, it becomes the utmost responsibility of the passenger to extract information on the same from the airlines and then only plan to carry the pets along. The passengers can look for the airline’s pet travel related policies on the official website, take note of all the crucial factors, and only after carefully considering the factors, plan to travel with the pets.

Unaccompanied Minor Service 

Unaccompanied minor services are for minor passengers travelling alone or without the presence of their parents or guardians on a Southwest Airlines flight. The parents or guardians of the passengers can avail this service on the official website of the airlines as well as at the airport. This service allows the minor passengers to have a senior accommodating them throughout the onboarding process till they reach their destination, ensuring safety and comfort all along.


We hope that you got answers to what terminal is Southwest at MCO and what kind of services and benefits you can avail at the same. One more thing we’d like to add to our segment is that the terminal for Southwest Airlines passengers is always mentioned on their confirmation email and at the back of their reservations. However, if the passenger is still perplexed, s/he can contact the airlines directly. If you have any questions do let us know in the comment section. 

Southwest Airlines MCO Orlando International Airport Location Map

Frequently Asked Questions:

What terminal is Southwest at MCO Arrivals?

Southwest Airlines handles its arriving carriers from Terminal A at MCO.

Which is MCO Southwest departure terminal A?

Southwest Airlines operates its departures from Terminal A at MCO.

Do Southwest Airlines provide pets on their flights from MCO?

Yes, Southwest Airlines allows pets on most of its departing flights from Orlando Airport.

How can you move to and from Southwest terminal at MCO?

The passengers can use Automated People Mover and the Airside Satellites to move to and from Southwest terminal at Orlando International Airport.

3 thoughts on “Southwest Airlines MCO Terminal – Orlando International Airport

  1. 9:45 PM
    The boarding procedure on Southwest MCO Terminal is efficient . By doing this, misunderstanding is reduced and everyone’s boarding process is seamless.

  2. The Southwest MCO Terminal has been thoughtful and focused, making it effortless to find your gate and get through security.

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