Saudia Airlines BTH Terminal – Hang Nadim International Airport

Hang Nadim International Airport

Travellers come across numerous perplexed situations during their air travel, which often leads them to disappointments, ruining their plans. Saudia Airlines BTH Terminal at Hang Nadim International Airport ensures that the passengers are being assisted with their worries, ensuring a pleasant journey before departing on their respective flights with Saudia Airlines. 

The passengers travelling with Saudia can make use of all the information mentioned in this page, in order to get themselves out of unforeseen trouble, if any. Additionally, this information will help the passengers navigate the terminal and its services, instantly.  

Overview of Saudi Airlines at BTH Terminal 

Saudia Airlines, Hang Nadim International Airport AddressJl. Hang Nadim No.01, Batu Besar, Kecamatan Nongsa, Kota Batam, Kepulauan Riau 29466, Indonesia
Saudia Airlines Contact Number+62 778 761507
Saudia Airlines IATA CodeSV
Saudia Airlines ICAO CodeSVA
Saudia Airlines Ticket Counter Hours:Daily 24 Hours
Saudia Airlines Official
Saudia Airlines Check-in:Second Terminal

Saudi Airlines Arrival BTH

Saudi Airlines uses Saudia Airlines BTH Terminal at Hang Nadim International Airport for its arrivals. There are clear signs at the terminal which help the passengers to get to the arrivals area at the destination, where passengers can look for baggage claim facilities. 

Saudi Airlines Departure BTH

Saudia Airlines operates its departing carriers from Saudia Airlines BTH Terminal. At the departure terminal, the passengers can check-in for their respective flights and lead towards their assigned boarding gates.

Basic Services at Saudia Airlines BTH

Saudi Airlines caters to the needs of the passengers at the airport, which is why it provides all kinds of services at Hang Nadim International Airport, helping passengers with all their at-airport and in-flight requirements. Some of the basic services at Saudia Airlines BTH Second Terminal includes:  

Flight Reservations

Saudia Airlines gives passengers different options to book their reservations to and from Hang Nadim International Airport. First and foremost, the passengers can book their tickets online, by visiting the official website of the airlines, filling in the required details, and paying the required fees. Additionally, if the passengers need to make last minute reservations, they can visit the respective ticket counters at Saudia Airlines BTH Terminal and meet an airline representative to book your reservation. 

Flight Cancellations 

Passengers with Saudi Airline tickets can use online or offline methods to cancel their reservations and seek a refund, if applicable. The cancellations can be done at the ticket counters of Saudi Airlines, upon following the said instructions by the airlines representative. Whether or not you are entitled to a compensation amount or a refund will depend upon several factors, which you will be informed about at the time of cancellation. 

Saudi Seat Upgradations

Seat Upgradations are an opportunity for passengers who wish to have a comfortable and relaxed flying experience with Saudi Arabian Airlines. All you have to do is enter your reservation details in the official website of Saudi Airlines, enter your upgrade offer, pay for the offered upgrade and wait for the confirmation from the airlines itself. The passengers who are Alfursan members can also upgrade using miles, as these members are entitled to several benefits including global lounge access and reward tickets, etc. 

Saudi Check-in Options 

Passengers who have a reserved e-ticket with Saudi Arabian Airlines can proceed with web check-in for their international or domestic departures with the airlines. It’s crucial to note that the check-in is open to passengers from 48 hours to up to 1 hour before their scheduled departure time. Additionally, if you choose to check-in at the airport, make sure to arrive at least 2 hours prior and to keep your documents handy in order to complete the check-in on time and to

Saudi Pet Travel Services

Pets with a valid health certificate are allowed to travel with the passengers on Saudi Airlines flights, only if they are being carried in a caged carrier. Furthermore, the passengers can also get themselves registered with the Saudi Ministry of Environment in order to complete the proceedings. It’s the passengers responsibility to contact the authorities of the country they are visiting from Hang Nadim International Airport in order to extract the accurate policies. Additionally, the passengers must note that their pets should not require additional attention, must be odourless and harmless during the flight. 

Unaccompanied Minor Service

Children aged less than 5 years old are allowed to travel only with a responsible adult in a Saudi Airline flight. The parents or guardians who seek unaccompanied minor service are required to provide the required documentation for the child, including identification proof and any other necessary documentation. Once the minor has reached the airport, the airline staff will accompany the minor at every step of the check-in process tills/he has boarded the flights. 

Additional Facilities at Saudi Airline BTH

Saudi Airlines caters to the needs of the passengers at the airport, which is why it provides all kinds of services at Hang Nadim International Airport, helping passengers with all their at-airport and in-flight requirements. Some of the basic services at Saudia Airlines BTH Terminal includes:

  • Airport/Airline Lounges: there are several airport/airline lounges opened at Saudia Airlines BTH Terminal, which provides passengers with a comfortable and relaxing environment. Passengers can enjoy multiple amenities here such as complimentary meals, refreshments, access to free wifi, and other such business facilities. It’s always better to check with the airline to know about the eligibility criteria of the lounges. 
  • Special Assistance Facility: Saudi Airlines makes it easier to travel for the passengers who require special assistance during the process. So, if you or your co-passenger is an elderly person, disabled, or a person with reduced mobility, you can seek assistance from the airline. The passengers can pre-book special assistance such as wheelchair assistance. This allows the airline staff to be readily available when you arrive at the airport. 
  • Food and Dining Options: there are several restaurants and cafes located at the airport which allows passengers to grab a quick bite before or after their flights. These places have got a lot of food options and beverage options to choose from, serving different tastes and preferences of the passengers.
  • Currency exchange/ATMs: international passengers often seek services such as currency exchange and ATMs at the airports, in order to retrieve cash. The currency exchange services at Saudia Airlines BTH Terminal allows the arriving or departing passengers to conveniently change their currency and withdraw cash, safely at the location. 
  • Information Desks: There are several information desks located at Saudia Airlines BTH Terminal, in which there are experienced airport/airline staff. The knowledgeable staff helps passengers with their travel related queries at the airport. Furthermore, if the passenger seeks any other assistance, which is in the hand of the staff, it’s good to request them for the same. 


Saudia Airlines BTH Terminal – Hang Nadim International Airport is Saudia Airlines BTH Terminal which provides passengers with numerous day-to-day services. If you are a Saudi Airline passenger arriving at or departing from this airport, you can expect to be showered with professionality at every procedure of your boarding process. Nevertheless, if you have any queries regarding your travel plans, feel free to seek assistance from the representatives available at the airport. 

List of All Saudia Airlines Terminal Globally

Saudia Airlines BTH Terminal Hang Nadim International Airport Terminal Map Location

Frequently Asked Questions

What terminal is Saudi Arabian Airlines at Hang Nadim International Airport?

Saudi Arabian Airlines operates its arrivals and departures at Saudia Airlines BTH Terminal, Hang Nadim International Airport.

Does Saudi Arabian Airlines provide unaccompanied minor service at Hang Nadim International Airport?

Yes, Saudi Arabian Airlines provides unaccompanied minor services at Hang Nadim International Airport. 

What are the options to book Saudi Airlines tickets at BTH Terminal?

The passengers can either book a ticket online via the official website of Saudi Airlines or by visiting the ticket counter at BTH Second Terminal.

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