Loong Air ALA Terminal – Almaty International Airport

Almaty International Airport

Services by Loong Air terminal at ALA

  • ATMs and banking services for cash withdrawal and related transactions.
  • Restrooms for families or individuals traveling with children for added convenience.
  • Lounges within the airport or with airlines, providing an exclusive environment for travelers seeking a premium experience.
  • Emergency services available for urgent medical assistance or any other critical help.
  • Airport check-in counters offering support and assistance during the check-in process.
  • Self-service kiosks for independent completion of the check-in procedure.
  • Inter-terminal transportation facilitating movement within different airport locations. 
  • Car rental agencies situated outside the terminals, providing transportation to and from the city.
  • Business centers and meeting rooms for conducting important calls and emails.
  • In-flight entertainment options designed to enhance the overall travel experience.
  • Facilities and services such as luggage carts, trolleys, wrapping, and storage for passenger convenience.
  • Charging stations or outlets to help you charge your electronic devices for further use at the airport or in flight. 

Complete List of Loong Air Terminals Worldwide

Passenger’s Guide to “What Terminal is Loong Air at ALA.”

Airport NameAlmaty International Airport
Loong Air ALA AddressMailin St 2, Almaty 050039, Kazakhstan
Airport CodeALA
Loong Air ALA Contact No+7 7272 70 33 33
Loong Air ALA terminal arrivalsTerminal 1
Loong Air ALA terminal departuresTerminal 1
Working Hours24 hours
Official Loong Air Email Address service@loongair.cn
Official Loong Air Websitewww.loongair.cn/
Loong Air Facebook Pagem.facebook.com/profile.php?id=265976526824551

Loong Air (ALA) Almaty International Airport Location Map

Information Hub!

What terminal is Loong Air at ALA?

Loong Air uses the Terminal 1 at the Almaty International Airport. 

Which is the Loong Air ALA Terminal?

Loong Air operates flights to and from the ALA Terminal 1. 

Where do Loong Air ALA terminal arrivals take place?

Loong Air operate its arriving flights at the ALA Terminal 1. 

Does Loong Air terminal at ALA offer wifi services?

Yes, Loong Air offers wifi and internet services to the passengers at ALA Terminal 1.

Where do Loong Air ALA terminal departures take place?

Loong Air operate its departures from the ALA Terminal 1. 

Does the Loong Air terminal at the ALA offer check-in options?

Yes, Loong Air offers airport counter check-in and self-service kiosk check-in at the Almaty International Airport Terminal 1. 

Where is Loong Air at the Terminal 1 or the Terminal 2 of the Almaty International Airport?

Loong Air operates its arrivals and departures at/from the Terminal 1 of the Almaty International Airport. 

What services are provided by Loong Air at the ALA Terminal 1?

Loong Air offers reservations, cancellations, check-ins, seat upgrades, unaccompanied minors, pet travel, special assistance, lost and found service, etc to passengers travling with the airline from ALA. 

Can I access lounges at the ALA Terminal 1 of Loong Air?

Certain class passengers such as passengers flying on an upgraded class ticket or passengers with frequent flyer program can access the lounges at ALA Terminal 1 of Loong Air. 

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