KLM Airlines EBB Terminal – Entebbe International Airport

Entebbe International Airport

It is infamously known that with air travel comes a massive headache, not because of the flight itself, but because of the preparations and / or arrangements that need to be taken care of. Travelers must wrap their head around a large amount of information and ensure that they do not miss out on any important details [flight status, baggage allowance, special assistance services, pet travel services, inflight meals, onboard internet / Wi-Fi, etc.]. Essential details about the KLM Airlines EBB Terminal – Entebbe International Airport and key pointers of some essential flight related amenities / services offered by the airline have been provided in this segment for the benefit of travelers who require reference / guide to prepare for a KLM flight which is to depart from or arrive at Entebbe International Airport.

KLM Airlines Entebbe International Airport Terminal Information

The Information provided here pertains to the KLM Airlines EBB terminal.

Airport NameEntebbe International Airport
TerminalTerminal 1
Airport CodeEBB
Airport Address14 Kitaasa Rd, Entebbe, Uganda
KLM Airlines IATA CodeKL
KLM Airlines ICAO CodeKLM
KLM Airlines Ticket Counter HoursDaily 24 Hours
KLM Airlines Contact Number1800 419 3044
KLM Airlines Official Websitewww.klm.com
KLM Airlines YouTubehttps://www.youtube.com/@KLM/about
KLM Airlines Facebookwww.facebook.com/KLMArgentina
KLM Airlines Twittertwitter.com/KLM
KLM Airlines Instagram www.instagram.com/klm

Services & Amenities Offered at KLM Airlines EBB Terminal

The KLM Dutch Airlines Entebbe International Airport office can be contacted by travelers / passengers if they wish to avail any of the following services / amenities;

  • Ticket Booking and Cancellation
  • Baggage Allowance
  • Airport / Online / Self-service Kiosk Check-in
  • Airport Transfers
  • Unaccompanied Minor Service
  • Duty-Free Allowance
  • In-Flight Meals / Entertainment
  • Missing / Delayed / Lost Luggage
  • Airport Lounges
  • Flight Information / Flight Status
  • Delayed / Canceled Flights
  • Airport Facilities
  • Animal Relief Area
  • Boarding Class Enquiries
  • Valet Parking
  • Airport / Inflight Wifi
  • Flying Blue
  • SkyTeam

A list of every KLM Airlines Terminal across the world

KLM Airlines Ticket Reservations at Entebbe International Airport Terminal

The office of KLM Royal Dutch Airlines EBB terminal is welcoming to all travelers who seek to make reservations with the airline; the office team has been trained and is equipped to provide itinerary solutions on travelers’ request.

Travelers can also purchase / reserve flight tickets via the airline’s website and mobile application.

Manage KLM Airlines Booking at EBB Terminal

Persons may request for help from the staff at the office of KLM Airlines terminal EBB Airport when they need to make changes to their reservation or / and add flight related amenities / services to their itinerary.

Subsequently, the “My Trips” section on the KLM Airline website / mobile application also provides passengers access to their reservations from where they can easily manage their bookings.

Cancellation / Refund Of KLM Airlines Tickets

The KLM Airlines EBB terminal office will only accept requests of cancellations / refunds for tickets / reservations issued directly by KLM airline official channels.

Passengers who cancel their booking within 24 hours from the time of booking flight ticket can request for a cash refund, conditional to KLM Airline Cancellation / Refund Policy.

The rules may vary depending on the ticket / fare class type of a reservation; passengers should read the fare rules thoroughly before requesting cancellation / refund.

Check-in at KLM Airlines Entebbe International Airport Terminal

Passengers can choose to either check-in in person at the KLM Dutch Airlines Entebbe International Airport counter or use the online / mobile / web check-in feature which is available on the KLM Airline mobile application / website.

Online / mobile / web check-in is available between 24 hours and 1 hour before departure for all flights to / from the United States of America; on all other routes it is available between 30 hours and 1 hour before the time of departure.

Tracking KLM Airlines Flight Status

Contact the KLM Airlines EBB terminal office to request flight status or track it on the airline’s Mobile application or website [https://www.klm.com/flight-status].

KLM Airlines Lost / Delayed / Damaged Baggage at EBB Terminal

Immediately contact the KLM Royal Dutch Airlines EBB terminal office or an airline representative at the baggage claim area / baggage service office when faced with delayed / lost / damaged luggage.

File and incident report with the airline’s agent before exiting the arrival airport.

Traveling with Pets on KLM Airlines at EBB Airport

The airline offers travelers the option to make pet travel bookings for cats and dogs; it is a chargeable service and the cost for pet travel can range from €75 – €400 per one-way.

Reservations for pet travel must be made at least 48 hours before the scheduled time of departure of the intended flight.

For more details or / and to make pet travel reservations please contact the KLM Airlines EBB terminal office.

WiFi / Internet On Board KLM Airlines

Most of the aircrafts of the airline’s fleet are wifi enabled; passengers on flights within Europe or on intercontinental flights can use the internet / wifi connectivity for messaging at no additional cost.

However, in order to browse the internet, stream videos, send / receive emails, etc, passengers would need to buy either a Surf Pass or a Stream Pass.

On flights within Europe, the Surf Pass can be purchased for €8 for the entire course of the flight and the Stream pass can be purchased for €12 for the entire course of the flight.

On Intercontinental flights;

  • Surf Pass: 1 hour pass – €8; Full flight pass – €18
  • Stream Pass: Full flight pass – €30

For more details regarding inflight internet / Wi-Fi services, ask the KLM Airlines terminal EBB team.

KLM Airlines Airport Lounge

As a SkyTeam member airline, the passengers are able to access and use a variety of lounges at numerous airports all over the world.

To locate a lounge at a particular airport, please visit the SkyTeam website.

Request the Airlines EBB terminal staff for information regarding the rules and regulations of access and use of lounges.

Car Rental Service at EBB Airport

Passengers can review all the available car rental service options on the airport’s office website or they can seek assistance from the airport staff.

KLM Airlines EBB Entebbe International Airport Location Map

Frequently Asked Questions:

What terminal is KLM Airlines at EBB airport?

Terminal 1 at Entebbe International Airport is used by KLM Royal Dutch Airlines to manage their flight operations.

Where is the KLM Airlines arrival terminal EBB?

Terminal 1 at EBB Entebbe International Airport is used by KLM Airlines flight arrivals.

What is the KLM Airlines phone number?

To speak with a KLM Airlines representative, call 1800 419 3044.

Where is the KLM Airlines EBB terminal departure?

KLM Airlines flights depart from Terminal 1 in Entebbe International Airport.

Does KLM Airlines have Wi-Fi?

Yes! Inflight internet / Wi-Fi connectivity is offered on select aircrafts of the KLM Airlines fleet.

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