Fiji Airways HKG Terminal – Hong Kong International Airport

Hong Kong International Airport

Fiji Airways operates both domestic and international flights, connecting passengers to various destinations within the country and beyond. The airline serves as one of the primary choices of passengers to fly with, all thanks to its extensive network. So, if you have your next flight to or from the Fiji Airways HKG Terminal, you should know about the various aspects of the same and how you can make the best out of your journey with Fiji.

So, let’s discuss in detail about the terminal Fiji flies to and from, the services it provides, its features, and how you can navigate the terminal with ease.

Fiji Airways departure terminal Hong Kong International Airport

Fiji Airways departs from the Terminal 1 at Hong Kong International Airport to multiple international and domestic locations. The departures terminal allows passengers to go through the security check-ins and complete the entire screening procedure in order to board their respective flights with the Fiji Airways.

Fiji Airways arrival terminal Hong Kong International Airport

Fiji Airways uses the Terminal 1 at Hong Kong International Airport for handling its arrivals. The arrivals terminal is equipped with designated counters of baggage claim, immigration and customs for international passengers, and other such services to ensure a safe and secure arrival of every passenger to the destination.

Services at HKG Fiji Airways Terminal

As the flag carrier of Fiji. The airline offers a range of services and amenities to ensure a comfortable and enjoyable travel experience for its passengers at the Fiji Airways terminal HKG.

Baggage Services Customs and ImmigrationAirline Lounges
Check-in CountersDuty-free Shops Lost and Found Service
Ticketing OfficesRetail StoresBaby Care Facilities 
Security Checkpoints Restaurants and CafesPrayer Rooms and Chapels
ATMs Information DesksPet Relief Areas
Medical Services Rental Car Desks Fast Food Outlets
Smoking AreasAccessibility Services Currency Exchange 
Ground TransportationPost Office or Mailbox Inter-terminal Transportation
Parking Facilities Hotel Reservation desks Shower Facilities 
Baggage Carts Trolleys Kids Play Areas 

List of Every Fiji Airways Terminal Around the World

What Terminal is Fiji Airways at HKG – A Comprehensive Guide

As mentioned earlier, Fiji Airways handles its operation to and from the Terminal 1 at the Hong Kong International Airport, allowing passengers easy access to over a hundred destinations, instantly. Fiji also provides passengers direct or connecting flights at the destination, depending upon the route type or availability of the aircraft. 

Airport NameHong Kong International Airport
Fiji Airways Hong Kong International Airport Address1 Sky Plaza Rd, Chek Lap Kok, Hong Kong
Airport CodeHKG
Fiji Airways Hong Kong International Airport Contact Number+85221818888
Fiji Airways IATA CodeFJ
Fiji Airways ICAO CodeFJI
Fiji Airways Hong Kong International Airport TerminalTerminal 1
Fiji Airways Hong Kong International Airport Arrivals TerminalTerminal 1
Fiji Airways Hong Kong International Airport Departures TerminalTerminal 1
Working Hours24 hours

Amenities/Facilities Provided by Fiji Airways Terminal Hong Kong International Airport 

There are quite a few services provided by Fiji Airways at the HKG Fiji Airways terminal, this allows for passengers to have instant access to everything they previously missed out on.

Book Fiji Reservation

There are a few ways to make reservations with Fiji Airways such as online reservation, offline reservation, or reservation through a third party agent. The online reservation can be done at the official website of Fiji where the passenger can look or search for the preferred flight and select the same to move further with the booking. Secondly, the offline reservation can be done at the ticket counters of Fiji located at the Fiji Airways departure terminal HKG. At last, the reservation through a third party can be done via contacting any travel agent to book on your behalf.

Cancel Fiji Reservation

If you have made your reservation through a third party website such as a travel agency, you may need to contact them directly to cancel your booking. They will assist you according to their own policies and procedures. Additionally, if the reservation is done through the official website of the airlines, you will need to contact the customer service directly either on call or on their email. When you reach out to Fiji Airways to cancel your reservation, provide them with the necessary information and they will inform you about any applicable fees or refund policies. 

Upgrade Fiji Class/Seat

Fiji Airways offers a number of seat upgrade options to its passengers such as business class seat upgrade and economy class extra legroom upgrade. The passengers can participate in the “Bid for an Upgrade” program by the airways, which allows passengers to buy upgrades on eligible flights. Passengers who have booked economy can bid for an upgrade to business class, if the bid is accepted, you will receive an email before your flight departures. Additionally, you can also buy upgrades, if available, at the check-in counters of Fiji Airways located at the Fiji Airways HKG Terminal. 

Fiji Baggage Allowance 

Just like any other airlines, Fiji Airways have got a very specific baggage allowance policy depending upon the travel class and the destination you are flying to. Here’s an overview of the baggage policy you may be allowed to carry on your next Fiji flight: 

  • Economy class: one piece of checked baggage which should not weigh more than 23 kgs or 50 pounds on international flights. 
  • Business class: two pieces of checked baggage which should not weigh more than 30 kgs or 66 pounds each on international flights. 

Additionally, the airline allows passengers to bring one carry-on baggage along with one personal item on board. The maximum weight for the same may vary depending upon several factors, for which the passengers are requested to check the airline’s website or contact them directly for any specific needs. 

Fiji Check-in Options 

Fiji Airways offers online check-in, allowing passengers to check-in for their flights conveniently from the ease of their homes. Online check in usually is available to the passengers at least 24 hours before the scheduled departure time. The passengers also have the chance to check in from their mobile devices through the Fiji application. Additionally, the passengers can also proceed with the check-ins at the airport, for which the passenger should allow for sufficient time for the check-in process. At the airport, there are self-service kiosks located to independently check-in to receive the boarding passes. 

Fiji Special Assistance

Fiji Airways offers assistance to passengers with disabilities or reduced mobility. This includes wheelchair assistance, helping passengers to board the aircraft, and providing guidance throughout the journey. Passengers requiring special assistance should inform Fiji Airways in advance or at the time of booking their flights. Additionally, this also includes medical assistance for the passengers who require specific attention during the flights. It’s advisable to inform the airline in any of the mentioned conditions so that the airline is able to make timely arrangements. 

Fiji Information Desk

Fiji Airways arrival terminal HKG or the departures terminal, both are equipped with information counters. These counters have airline personnel available to assist passengers with their individual needs or requirements at the airport. The staff at these counters are trained to provide assistance and answer questions related to Fiji Airways flights, ticketing, check-in procedures, baggage, flight schedules, and general travel information. It’s important to take note of the availability or the operating hours of the information counters to be more precise. 

Fiji Pet Travel Service

Fiji Airways allows small pets to travel in cabins, subject to certain restrictions. The pet must be small enough to fit comfortably in an airline approved carrier which can be kept under the seat in front of the passenger. Fiji Airways also permits larger pets to travel as checked baggage in cargo hold. As there are certain rules, regulations, and restrictions of Fiji Airways along with the destinations you are travelling to, it’s recommended to get in touch with the airlines and extract information about the same from the airlines. This will allow for an enhanced travel experience with your pets. 

Fiji Lost and Found Desk

The passengers can reach out to Fiji Airways lost and found department as soon as they realise thor item is missing at the airport’s terminal. You can contact the airlines directly through the customer service channels and provide them with details about the item including identification details, etc. After you have reported the lost item, ensure to follow up with the airlines and inquire about updates. The lost and found department of Fiji Airways also deals with delayed baggage or damaged baggage services and provides timely assistance for the same. 

Fiji Unaccompanied Minor Service 

The unaccompanied minor service is available to passengers or children travelling alone to and from the HKG Fiji Airways terminal. When booking a flight for the same, you will need to provide specific information and complete additional documentation. Fiji Airways will maintain communication with the child and provide all the necessary assistance. This service should be booked prior in order to get timely assistance so that the necessary arrangements should be made for the child’s travel. 

At Last 

In conclusion, Fiji Airways offers a range of services to enhance the travel experience for its passengers. From making reservations and upgrading class to providing special assistance and handling pet travel, Fiji does it all to make the passengers feel comfortable in flight or at the airport. In case of any queries, it’s recommended to contact Fiji Airways directly or visit their official website and get updated information in any case. 

Fiji Airways Location Hong Kong International Airport Map

Frequently Asked Questions:

What Terminal is Fiji Airways at HKG?

Fiji Airways operates from the Terminal 1 at the Hong Kong International Airport.

Which is Fiji Airways departure terminal HKG?

Fiji Airways departs from the Terminal 1 at the HKG.

Which is Fiji Airways arrival terminal HKG?

Fiji Airways handles its arrivals at the Terminal 1 at HKG.

Can I reserve a Fiji Airways ticket at the Terminal 1 at Hong Kong International Airport?

Yes, the passengers can reserve a Fiji Airways ticket at the Terminal 1 at the HKG.

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