Bangkok Airways HGN Terminal – Mae Hong Son Airport

Mae Hong Son Airport

Have an arriving or departing flight to/from the Bangkok Airways HGN Terminal? If yes, then having information about your terminal will significantly help. Having thorough details about your terminal will help you plan a plausible journey and ensure that you follow the procedures, abide by the rules, and quickly board your flight when you reach the airport. 

At the Bangkok Airways terminal of the HGN, passengers can avail of numerous services and access various comfortable and luxurious facilities. 

Bangkok Airways HGN terminal arrivals

Bangkok Airways uses the Terminal 1 for its arrivals at the Mae Hong Son Airport. 

Bangkok Airways HGN terminal departures

Bangkok Airways uses the Terminal 1 for its departures at the Mae Hong Son Airport.

Amenities at Bangkok Airways terminal at HGN

Travelers can use multiple services at the Terminal 1 of the Mae Hong Son Airport. Some of the services Bangkok Airways offers are as follows: 

Car Rental CompaniesBaggage Storage LockersInformation Counters or Help Desks 
Baggage Claim CarouselsPublic and family RestroomsTourist Information Desks 
Currency Exchange DesksBoarding Pass Printing MachinesLost & Found Department
Duty-free Shops/Stores Wheelchair/Stretcher AssistanceBaby Changing Rooms
Airport & Airline LoungeMobile Charging Stations or Outlets ATMs and Banks 
Medical & First Aid StationBangkok Airways Ticketing Counters Ground Transportation Options
Internet or Wi-fi AccessCustoms and Immigration Options Business Centres/Meeting Rooms 
Airport Check-in CountersFlight Information Displays Interfaith Prayer Rooms 

What terminal is Bangkok Airways at HGN – Details and Particulars

Bangkok Airways operates its flying carriers to and from the Terminal 1 of the Mae Hong Son Airport. It is a modern terminal that caters to the needs and requirements of each passenger, regardless of age and gender. Below is a detailed analysis of the Bangkok Airways terminal at HGN:

Airport NameMae Hong Son Airport
Bangkok Airways HGN Address77 Ni-wet Pi-sarn Road, Chong Kham, อำเภอเมือง, Mae Hong Son 58000, Thailand
Airport CodeHGN
Bangkok Airways HGN Contact No+66 53 612 057
Bangkok Airways HGN terminal arrivalsTerminal 1
Bangkok Airways HGN terminal departuresTerminal 1
ICAO CodeBKP
IATA CodePG
Working Hours24 hours a day
Bangkok Airways Official Websitewww.bangkokair.com
Bangkok Airways Facebook Pagewww.facebook.com/FlyBangkokAir
Bangkok Airways YouTube Accountwww.youtube.com/@FlyBangkokAir
Bangkok Airways Instagram Accountwww.instagram.com/bangkokairways
Bangkok Airways Twitter Account twitter.com/bangkok_airways

List Of All Bangkok Airways Terminal Worldwide

1. Book a Bangkok Airways flight from Mae Hong Son Airport Terminal 1

Travelers who want to fly with the airlines from Bangkok Airways HGN Terminal can use their ticketing counters to get a flight reservation. There are airline executives available who assist passengers with the availability of seats, along with deals, offers, and discounts. Depending upon your choice of seat and destination, the executive will book a ticket on your behalf and provide you with a confirmation.

It’s better to have an in-person flight booking experience with Bangkok Airways. However, if the passengers want, they can use the official airlines’ website to search for and book seats.

2. Cancel Bangkok Airways reservation from HGN Terminal 1

Understandably, travel plans can change anytime, so the airline allows passengers to cancel their reservation with/at Bangkok Airways terminal at HGN. Please visit the airline’s reservation desk with your travel details and documents. Ask an airline personnel about the cancellation policy to have a thorough picture. If you are entitled to a refund, the airline will credit the amount to the original payment method. However, if you are entitled to compensation, the airline will deduct the compensation amount from your paid money, and the rest will be credited back to you.

3. Check-in for your Bangkok Airways booking from Mae Hong Son Airport Terminal

The Bangkok Airways HGN Terminal offers passengers several ways to complete the check-ins. Two of the infamous methods are airport counter check-in and self-service kiosk check-in. If you need to learn how to proceed, Airport counter check-in is the best option. Nevertheless, if you know the procedure, want to avoid long waiting queues, and have a seamless check-in process, you can use the self-service kiosk.

Alternatively, Bangkok Airways may allow its departing passengers to check in using its official website, which usually opens the check-in window 24 hours to 1 hour before your scheduled departure from the Mae Hong Son Airport.

4. Baggage Allowance by Bangkok Airways ticket from HGN Terminal

The maximum weight allowance for economy class passengers is 20 kgs (Adults/Children) and 10 kgs (Infants). Passengers traveling in Blue Ribbon Class or Business Class can get up to 40 kgs of weight allowance (Adults/Children) and 10 Kgs (Infants).

Travelers who want to carry more than the allowance can purchase prepaid baggage allowance from Bangkok Airways at the ticketing office or through the call center at least four hours before the scheduled departure. The official airline’s site also offers a prepaid baggage purchase option in the “Manage My Booking” Section 2 hours before the scheduled departure.

NOTE: Prepaid baggage is non-reroutable and non-refundable, so you cannot cancel or change it once you purchase it.

5. Upgrade your flight reservations with Bangkok Airways from Mae Hong Son Airport Terminal

Passengers can change their flight seats and upgrade to an upper-class ticket with Bangkok Airways terminal at HGN. Seat upgrades offer passengers more privacy, comfort, and other privileges. It may include business class seats, up to 40 kgs of baggage allowance, access to Blue Ribbon check-in counter and lounge, priority boarding handling, and priority boarding airport standby. Suppose you want to experience the power of these top-notch in-flight and at-airport facilities. In that case, consider getting an upgrade during your reservation or managing your booking after purchasing it.

6. Lost & Found: Lost Luggage, Delayed Luggage, and Damaged Luggage Assistance

If you encounter Missing Baggage, damaged or Pilfered Baggage, or lost property at the Bangkok Airways HGN Terminal, please locate the lost & found department of the airline. The airline will ask you to fill out a form and a questionnaire to report your missing baggage. In case of damaged baggage, the airline will ask you to retain your Baggage Claim Tag, A copy of your Passport or ID card, Boarding pass, or e-ticket, after which the staff will physically examine your luggage within seven days. Lastly, if you have lost your luggage, you can get in touch with the airline via the mentioned email:

Bangkok Airways Baggage Tracing Contact Email: centralbaggagetracing@bangkokair.com

The Bangkok Airways HGN terminal departures and arrivals consist of information counters or help desks to assist passengers with travel-related perplexities. If you have any questions related to your reservations, seat upgrades, cancellation policies, pet travel services, unaccompanied minor services, accessibility services, etc, you can get in touch with the knowledgeable agents available at the information counters.

Alternatively, you can find the customer service desk of Bangkok Airways to raise queries and seek immediate assistance.

8. Unaccompanied Minors Service: Get escort/assistance for your children traveling alone

Unaccompanied Minor Service by Bangkok Airways terminal at HGN is for minors traveling alone (Between 6 and 12 years of age). Passengers between 12 and 16 years of age are not specifically minors, but the airline is happy to provide the service if asked. It’s essential to contact the reservation desk or call center of Bangkok Airways to confirm the application. Bangkok Airways will ask for the following details for providing unaccompanied minor service:

  • Personal details of the minor, such as passport and date of birth.
  • Name, address, relationship (to the minor), and contact details of the person who will escort the minor to the airport. 
  • Name, address, relationship (to the minor), and contact details of the person who will receive the minor at the final destination.

Please remember that Bangkok Airways will charge the minor an Adult Normal Fare rate. 

9. Travel with your furry companions on flights with Bangkok Airways from Mae Hong Son Airport

 Passengers can carry their pets, such as dogs and cats, on flights from the Bangkok Airways HGN Terminal. If the passenger travels internationally, they must submit pet documents such as import/export/transshipment license, rabies vaccination proof, veterinary health certificate, and pet’s passport. Pet owners should adhere to the rules and restrictions attached to Bangkok Air’s pet policy and carry an airline-approved pet carrier. Removing the collars, clothing, harnesses, vest, or any electronic trackers attached to the pet is essential. 

Rest assured, the airline will provide an impeccable travel experience for you and your pet.

10. Use accessibility services if you require extra help and assistance in-flight and at the Airport

Bangkok Airways terminal at HGN understands the needs of passengers who require additional care, attention, and support during their air travel, which is why the airline offers accessibility services. It ensures that travelers have a comfortable time flying with the airlines. The following accessibility services are given to passengers: 

  • Preferred seats
  • Travel with pet
  • Young travelers
  • Expectant mothers
  • Medical clearance
  • Reserve extra seats
  • Mobility assistance
  • Special meal services

Airline Lounges at HGN Terminal 1 of Bangkok Airways

Lounge access is available to frequent flyer program members and passengers traveling on a business class ticket. As there are several lounges at the Mae Hong Son Airport Terminal 1, passengers can get information about the eligibility criteria from the airline staff or the responsible airport authorities. The information counters and customer service desks will gladly help/assist/answer.

Parking Options at Mae Hong Son Airport Terminal of Bangkok Airways

Now, passengers do not have to worry about parking their vehicles at the Bangkok Airways Terminal of the HGN because several parking options are available. While some of the parking options charge passengers, the others are accessible for free. You can select a place of your choice depending on your needs and preferences. 

If you seek specific details about the available parking options, associated fees, and time of parking allowed, head directly to the customer care service desk to raise queries.

Bangkok Airways Mae Hong Son Airport Map

Frequently Asked Question:

What terminal is Bangkok Airways at HGN?

Bangkok Airways uses the Terminal 1 at the Mae Hong Son Airport.

Where do Bangkok Airways arrivals take place at the HGN?

Bangkok Airways operates its arrivals at the Terminal 1 of the Mae Hong Son Airport.

Where does Bangkok Airways departure take place at Mae Hong Son Airport?

Bangkok Airways operates its departures from the Terminal 1 of the Mae Hong Son Airport.

What are the Bangkok Airways terminal of HGN services?

Flight booking and cancellations, seat upgrades and check-ins, unaccompanied minor and pet travel, special assistance lost & found, etc., are some of the available services at the Bangkok Airways terminal of the HGN.

Does Bangkok Airways HGN Terminal offer wifi and internet access?

Yes, the Bangkok Airways terminal at the HGN offers wifi and internet access to the passengers. It allows passengers to attend important calls and read important mails and texts.

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