Avianca Airlines MEX Terminal – Mexico City International Airport

Mexico City International Airport

Travelers who are preparing for a flight can use all the information they can get their hands on; details regarding baggage allowance, flight status, inflight meals / entertainment / Wi-Fi, special assistance services, pet travel services, etc., can greatly affect the planning and the overall flight experience. The information offered on this page can be used by travelers / passengers as they get ready for an upcoming flight or plan a future flight with Avianca Airlines that would depart from or arrive at the Avianca Airlines MEX Terminal – Mexico City International Airport. The persons may use these particulars presented here as a reference or guide.

Avianca Airlines Mexico City International Airport Terminal Information

Information about the Avianca MEX terminal has been shared here.

  • Avianca Airlines, Mexico City International Airport Address: Avianca Airlines, Mexico City International Airport, Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico
  • Terminal: Terminal 1
  • Airport Code: MEX
  • Avianca Airlines IATA Code: AV
  • Avianca Airlines ICAO Code: AVA
  • Avianca Airlines Ticket Counter Hours: Daily 24 Hours
  • Avianca Airlines Contact Number: +57 3114006797
  • Avianca Airlines Official Website: www.avianca.com 
  • Avianca Airlines YouTube: www.youtube.com/user/aviancachannel
  • Avianca Airlines Facebook: www.facebook.com/AviancaGlobal
  • Avianca Airlines Twitter: twitter.com/AviancaNAM
  • Avianca Airlines Instagram: www.instagram.com/aveloair

Services & Amenities Offered at Avianca Airlines MEX Terminal

Passengers / travelers can request the team on duty at the Avianca Mexico City International Airport office if they wish to avail any of the following services / amenities;

  • Ticket Booking and Cancellation
  • Baggage Allowance
  • Airport / Online / Self-service Kiosk Check-in
  • Airport Transfers
  • Unaccompanied Minor Service
  • Duty-Free Allowance
  • In-Flight Meals / Entertainment
  • Missing / Delayed / Lost Luggage
  • Airport Lounges
  • Flight Information / Flight Status
  • Delayed / Canceled Flights
  • Airport Facilities
  • Animal Relief Area
  • Boarding Class Enquiries
  • Valet Parking
  • Airport / Inflight Wifi
  • LifeMiles

A list of every Avianca Airlines Terminal across the world

Avianca Airlines Ticket Reservations at Mexico City International Airport Terminal

To make a flight reservation with the airline, call or visit the Avianca Airlines MEX Airport office; the team is trained and equipped to provide itinerary solutions.

Alternatively, travelers can easily make flight bookings by themselves through the airline’s mobile application and website.

Manage Avianca Airlines Booking at MEX Terminal

Passengers can seek assistance at the office of Avianca MEX terminal to manage their flight reservations; the “My Trips” section on the airline’s website and mobile app also provides passengers with access to their bookings if they wish to make any changes to their itinerary or / and add flight related services / amenities by themselves.

Cancellation / Refund Of Avianca Airlines Tickets

Passengers with tickets purchased through a 3rd party travel website / agency / agent cannot request for cancellations / refunds at the Avianca Mexico City International Airport office.

All cancellations and / or refunds are conditional to the fare rules as defined by the Avianca Airlines Cancellations / Refunds Policy.

Check-in at Avianca Airlines Mexico City International Airport Terminal

Passengers can check-in for their flight either at the Avianca Airlines Mexico City International Airport Airport counter or via the airline’s website / mobile app online check-in feature.

Online check-in is available between 24 hours and 1 hour prior to a flight’s departure time and the check-in stop at the airport counter 60 minutes prior to a flight’s scheduled time of departure.

Tracking Avianca Airlines Flight Status

Visit the airline’s website [https://www.avianca.com/otr/en/your-booking/flight-status/] or check the airline’s mobile app to track flight status; passengers can also call or visit the Avianca MEX terminal office.

Avianca Airlines Lost / Delayed / Damaged Baggage at MEX Terminal

Immediately contact an airline representative at the Avianca Mexico City International Airport office or baggage claim area or baggage service office, if faced with problems of delayed / lost / damaged luggage. Passengers would be required to file an incident report before exiting the airport of arrival.

Traveling with Pets on Avianca Airlines at MEX Airport

Dogs, cats and small ornamental birds can be transported in the airline’s aircrafts, either in the passenger cabin or in the aircraft hold.

Pet travel service is subject to availability and conditional to the airline’s pet policy.

Persons can make pet travel bookings by contacting the Avianca Airlines MEX Airport office.

Wifi On Board Avianca Airlines

The airline offers wifi / internet connectivity on most of the aircrafts of their fleet; passengers who wish to use the wifi must purchase a wifi access pass after boarding the flight.

For additional Wi-Fi related queries, contact the Avianca MEX terminal office.

Avianca Airlines Airport Lounge

A list of airport lounges has been made available on the airline’s website, this list shows all the lounges that passengers can access and use at different airports. 

Call or visit the Avianca Mexico City International Airport office for more details about airport lounges.

Car Rental Service at MEX Airport

Information about car rental services at Mexico City International Airport can be viewed on the airport’s website or assistance can be asked of the airport staff.

Avianca Airlines MEX Mexico City International Airport Location Map

Frequently Asked Questions:

What terminal is Avianca at MEX airport?

Terminal 1 at Mexico City International Airport is used by Avianca Airlines to manage their flight operations.

Where is the Avianca arrival terminal MEX?

Terminal 1 at MEX Mexico City International Airport is used by Avianca Airlines flight arrivals.

What is the Avianca Airlines MEX terminal contact number?

To contact Avianca Airlines, call +57 3114006797; numbers for other regions can be found on the airline’s website.

Where is the Avianca MEX departures terminal?

Avianca Airlines flights depart from Terminal 1 in Mexico City International Airport.

Does Avianca Airlines have Wi-Fi?

Yes! Avianca Airlines offers inflight Wi-Fi connectivity.

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