Austrian Airlines SBZ Terminal – Sibiu International Airport

Sibiu International Airport

It’s all good to be fully prepared with your travel plan. If you are ready to catch an Austrian Airlines flight from Sibiu International Airport, no doubt, everything might be in place. But, unanticipated circumstances could hamper your plans and you might miss a special family event or a professional conference. You will get important details about Austrian Airlines SBZ Terminal, ticket bookings, lost or delayed luggage claims, special services, and much more. We are providing you with a thorough advice on how to use the Austrian Airlines terminal at Sibiu International Airport. Be sure to read over this useful advice so that you can move with caution and remain watchful.

Quick Basic Info Austrian Airlines SBZ Terminal

Airport Name Sibiu International Airport
Airport CodeSBZ
Airport AddressȘoseaua Alba Iulia 73, Sibiu 550052, Romania
TerminalTerminal 1
Austrian Airlines SBZ Arrivals TerminalTerminal 1
Austrian Airlines SBZ Departures TerminalTerminal 1
Ticket Counter Hours24 Hours a Day
Country NameRomania
City NameSibiu

Details of Austrian Airlines Sibiu International Airport Terminal

You can catch your flight from Austrian Airlines SBZ Terminal 1 at the airport. However, there might be a change in the terminal for some flights. It is advised to check your flight booking confirmation email to know where is the Austrian Airlines SBZ arrival terminal or the departure terminal in case of your specific flight.

Sibiu International Airport AddressȘoseaua Alba Iulia 73, Sibiu 550052, Romania
Austrian Airlines SBZ Phone Number+43 1 70148 1000

Services Provided at Austrian Airlines SBZ Terminal

You must speak to the travel executives stationed at the Austrian Airlines SBZ Terminal 1 if you have any issues or questions about the following services.

  • Ticket Booking and Cancellation
  • Baggage Allowance
  • Airport Check-in
  • Online Check-in
  • Airport Transfers
  • Unaccompanied Minor Service
  • Duty-Free Allowance
  • In-Flight Meals
  • Missing Luggage
  • Airport Lounges
  • Flight Information
  • Delayed Flights
  • Airport Facilities
  • In-Flight Entertainment
  • Airport Wifi
  • Animal Relief Area
  • Boarding Class Enquiries
  • Valet Parking
  • Flight Wifi

List of All Austrian Airlines Globally

Book Austrian Airlines at SBZ Terminal

Contact Austrian Airlines travel representatives at Terminal 1 for queries related to reservations. You can request information about upcoming flights and select the one suiting best to your plan. 

Make the payment to confirm your booking. Please keep in mind to check with the airline’s team for the mode of payment beforehand. You need to be ready with a card payment, in case they do not accept cash. For online bookings, you can refer to the related option given on the homepage of the airline’s website.

Manage Booking at SBZ Terminal

You can contact the team if you have queries regarding any spontaneous changes in your already booked flights. Customer support will guide you with concerns related to the cancellation of your reservation, making changes, upgrading seats, adding extra seats, choosing another schedule, etc.

Austrian Airlines Cancelation and Refund

In the event of an emergency, you might have to cancel your flight. Speak to an agent at Terminal 1 about the procedure of cancelation and whether your ticket qualifies for a refund. Then you need to follow the specific steps to claim your refund, as per the airline’s policy.

Check-in at Austrian Airlines SBZ Terminal

You need to proceed for check-in at Terminal 1 with all the required travel documents to be shown at the check-in counter. Please also collect information about any other necessary papers or certificates to be presented, so that you don’t run into trouble in the end moment.

As far as it is about checking your baggage, you need to make sure to follow the baggage policy of Austrian Airlines. If the baggage exceeds the specified limit, you will have to purchase extra baggage.

Once you clear all such formalities, you will get the boarding pass to go towards the boarding gate.

Austrian Airline Flight Status

You can contact the team at the helpdesk of Austrian Airlines for information related to the status of your flight.

Austrian Airlines Lost or Delayed Baggage at SBZ Terminal

If you are not able to find your baggage, upon arrival, at the baggage claim counter, you must contact the Austrian Airlines staff, as it may get delayed. In case, your baggage is lost, the staff will guide you with further steps to get it back. Else, you can submit an online form so that the airline’s team can look into it. You will get a reference number, using which you can track the status of your baggage. 

In case, you don’t receive your baggage within 21 days of the form submission, you need to contact the airline’s team through the delayed baggage section on their website.

Austrian Airlines Damaged Baggage at SBZ Terminal

On the other hand, you must notify an Austrian Airlines representative at Terminal 1 right once if your luggage is damaged or any of your belongings are discovered to be missing. You will be given a transaction number and asked to file a damage report. You must carry this whole thing with you.

The airline’s contractual partner will next need to see the damaged bag, the original invoice, the luggage loop, and its tag. The airline’s staff will provide you with the contractual partner’s contact information.

The value will be determined using the original invoice. You will be given a bag as part of the replacement as per this value.

However, if you don’t have the invoice, no worries. The airline’s team will calculate an estimated value and you will get a bag as a replacement.

Traveling with Pets Service at SBZ Airport

When making bookings, Austrian Airlines permits you to travel with dogs and cats. Your pet must be at least 12 weeks old and be allowed to travel in an authorised carrier.

It can be transported in the cabin or the cargo, depending on its size and weight. You can get in touch with the airline’s staff in Terminal 1 for additional assistance at the airport or throughout the journey.

Austrian Airlines Lounge SBZ Terminal 1

It’s a great idea to spend your free time at any of these lounges. You must seek detailed information on lounge access or the applicable charges from the airline’s team over the telecon or at the counter at Terminal 1.

Austrian Airlines Senator Lounge

The following facilities can be availed at the lounge:

  • Wi-Fi
  • TVs
  • Business services 
  • Shower suite
  • Full-service bar
  • Buffet with hot and cold delights
  • Hard and soft drinks

Austrian Airlines Business Lounge

Facilities available at the lounge are:

  • Wi-Fi
  • Locker facility
  • TV Room
  • Buffet with hot and cold delicacies 
  • Hard and soft drinks
  • Business services

Car Rental Service at SBZ Airport

You can contact the Austrian Airlines staff at Terminal 1 to book a car rental from the Sibiu International Airport or other related queries. You can also book the same by referring to the related section on the homepage of the airline’s website.

Austrian Airlines Arrivals at SBZ Airport


Austrian Airlines Departures at SBZ Airport


Austrian Airlines SBZ Airport Location Map

What terminal is Austrian Airlines at SBZ airport?

Austrian Airlines flights are operated through Terminal 1 of Sibiu International Airport in Sibiu, Romania.

What is the terminal for Austrian Airlines SBZ arrivals?

Austrian Airlines flights arrive at Terminal 1 of Sibiu International Airport.

What is the terminal for Austrian Airlines SBZ departures?

Austrian Airlines flights depart from Terminal 1 of Sibiu International Airport.

Can I access the Austrian Airlines lounge SBZ airport?

Absolutely! You can spend your spare time at any of the two lounges, Lufthansa Senator Lounge and Lufthansa Business Lounge, conveniently located at Terminal 1 for Austrian Airlines passengers. For details on the lounge amenities and your eligibility to use them, you can contact the customer support team of Austrian Airlines.

What are the facilities available at Terminal 1 of Sibiu International Airport?

You can explore shopping and dining outlets as well as use ATMs at Terminal 1 of the airport.

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