Asiana Airlines HAN Terminal – Noi Bai International Airport

Noi Bai International Airport

The most effective way to prepare or plan your next air travel with Asiana Airlines, is by getting all the information regarding Asiana Airlines HAN terminal. The passengers looking forward to flying with Asiana can look up to our segment for extracting the same information. This will allow you to avoid unplanned scenarios at the airport, during your flight, or after your flight arrivals and departures as well. To add more context, we are in particular going to talk about Asiana Airlines at the Terminal 2, Noi Bai International Airport, its features and facilities, etc.

Asiana Airlines Noi Bai International Airport arrival terminal

The Asiana Airlines operates its arriving carriers from Terminal 2 at Noi Bai International Airport, which gives passengers number of facilities such as baggage claim, customs and immigration, information desks, access to wifi and internet, ground transportation, currency exchange and ATMs, public telephones and charging stations, restrooms and baby care rooms, waiting and seating areas, information boards, retail and food options, etc. 

Asiana Airlines Noi Bai International Airport departure terminal

The Asiana Airlines operates its departing carriers from Terminal 2 at Noi Bai International Airport, which handles the onboarding process of the passengers such as check-ins, security etc. However, there are other facilities as well which can be found in the departures terminal such as security check-ins, check-in counters, security screening, self-service kiosks, retail and duty-free stores, lounges, access to boarding gates, etc. 

Services provided at Noi Bai International Airport Asiana Terminal

The Asiana terminal at Noi Bai International Airport is one of the well-furnished terminals, equipped with all the modern-day facilities, giving passengers a world-class experience at the airport. So, it doesn’t matter if you need a business centre to attend your important meetings or a quiet room to just relax before your scheduled departure time with Asiana Airlines, because everything is available at this terminal, you name it and the Asiana terminal at HAN has it.

Airport PlazaBaggage StorageMedical Office
Charging Stations Paging SomeonePet Relief Areas
Travelers AidWelcome CentreMeet and Greet 
ATMs and BanksCurrency Exchange Public Restrooms 
Check-in CountersRestaurants, food, and CafeGround Transportation 
Family RestroomsImmigration and Customs Waiting Areas 
Hand Sanitizers Airport/Airline Lounges Security Check-ins 
Information BoardsBoarding GatesVending Machines
Baby Care Rooms Inter-terminal TransportationStores and Duty-free

Overview of Noi Bai International Airport Asiana Airlines Terminal

Asiana Airlines operates its domestic as well as international flights from Terminal 2 at Noi Bai International Airport. It provides passengers with a wide range of destinations and facilities to choose from. 

Airport nameNoi Bai International Airport
HAN AddressPhú Minh, Sóc Sơn, Hanoi, Vietnam
Asiana Airlines Contact Number+1-(800) 227-4262
Asiana Airlines IATA CodeOZ
Asiana Airlines ICAO CodeAAR
Asiana Airlines Ticket Counter Hours:Daily 24 Hours
Asiana Airlines Check-in:Terminal 2
Asiana Airlines HAN Arrival TerminalTerminal 2
Asiana Airlines HAN Departure TerminalTerminal 2
Asiana Airlines Official

Book your Tickets

Passengers who wish to travel with Asiana Airlines but haven’t booked prior can visit the Asiana airline terminal Noi Bai International Airport and look for the designated ticket counters of the airlines, at which reservations can be made. Additionally, to book prior, the passengers can use the online method provided by the airlines. To book online, you need to follow the mentioned steps: 

  • Visit the official website of Asiana Airlines. 
  • Select your itinerary along with the flight number. 
  • Enter the boarding information such as your personal details. 
  • Recheck the information and to confirm the ticket, pay the required fee. 
  • Your booking is now completed, please check your entered mail for confirmation. 

Regardless of the method you go with, it’s crucial to keep the required travel documents along with the right mode of payment with you at the time of booking. 

List of all Asiana Airlines Terminal Globally

Cancel your Tickets

The passengers can cancel Asiana Airlines tickets either by visiting the official website or via calling the airline and requesting them to do it on your behalf. To proceed with online cancellation, you can visit the site, click on find my trip, to retrieve your flight information, enter the prompted information and hit on search, once your reservation appears, select your flight, and click on cancel reservation to complete the cancellation process. 

Upgrade your Seats

Asiana Airlines provides its passengers with an “upgrade standby” service, which allows the passengers to buy seat upgrades but by paying a special price for the same. However, this service is not applicable to all the flights but some international flights, depending upon the availability. So, even if the passenger has purchased a pricey airfare, he or she will only be eligible, if the policy applies to the flight he is travelling in and not otherwise. The passenger must visit Asiana Airlines HAN Terminal office at the Terminal 2, Noi Bai International Airport or get in touch online to know more about the “Standby upgrades”.

Baggage Allowance

The baggage allowance of Asiana Airlines for the US routes differs from the non US routes, entirely. However, in both the routes, the infant passengers are allowed to carry along a baby walker, a portable stroller, bassinet, or a car seat. And, business class policies apply to all the routes as well.

The baggage allowance for US routes is as follows: 

Business ClassEconomy ClassFor Infants
2 bags of 32 kgs each2 bags of 23 kgs each1 bag of 23 kgs only 

The baggage allowance for non US routes is as follows:

Business ClassEconomy ClassFor Infants
2 bags of 32 kgs each2 bags of 23 kgs each1 bag of 10 kgs only

Check-in Options 

The passengers can either go with auto check-in or online check-in facility provided by Asiana Airlines on their official website. These check-in options are available to both the international and domestic passengers. This is an adequate option to go with, when you are not sure about standing in the long lanes outside the check-in counters. However, if you wish to go with offline check-ins, you can do so at the check-in counters of Asiana at its assigned terminal and then go through the screening process for boarding the flights. There are self-service kiosks located at the airline’s terminal which eases the process of the passengers. 

Information desk

The information desks situated at the Asiana Airlines Noi Bai International Airport terminal allows passengers to look for a variety of services and get their queries resolved about facilities they are unsure of. An airline representative is always present at the airport to help passengers with their queries, confusions, and situations, trying their best to get things done on time. This allows for passengers to have an enhanced experience at the airport. 

Lost & Found desk

If you are about to fly with Asiana or have just landed your Asiana Airlines flight at the Terminal 2 HAN, and lost your baggage, got a damaged baggage, or delayed baggage, then you directly seek assistance from the lost and found desk of Asiana Airlines. The staff will do its best to provide you the needed assistance and reunite you with your baggage in case of any lost item or baggage at the airport’s terminal or in flight. 

Pet Travel Services 

Dogs, Cats, and small birds are allowed to be carried in an Asiana Airlines flight along with an adult passenger, who must note that the pet along with the pet carrier must not weigh more than 7 kgs in total. The dimensions of the pet carrier must not exceed the total dimensions of 115 centimetres and the passengers travelling in business class are not allowed to keep the pet carriers in front of the seat due to business class rules and regulations.

Customs and Immigration 

Customs and immigration services are specifically for the international passengers, as the international destinations require additional check-ins and security screenings. The passengers who are travelling to international locations must ensure to arrive at least three hours prior to their scheduled departure flight with Asiana airline terminal Noi Bai International Airport in order to complete the customs and immigration along with the entire boarding process to board the flights on time.

Unaccompanied Minor service

Minor passengers travelling in the absence of any adult, their parents, or guardians are considered eligible for the unaccompanied minor service and are not allowed without the same alone on any Asiana Airlines flight. So, it’s better that the adult booking the minor’s ticket purchase this service by paying the required fee in order to ensure that the traveler is having a safe and secure boarding process. 


Asiana Airlines never misses an opportunity to provide its passengers with an enhanced air travel experience, which is the only reason it has accommodated such an expanded space at the airport HAN Terminal 2. So, whenever you are flying next with Asiana, ensure to use all of the mentioned services and take advantage of what the airlines has to offer. Also, do note that it’s better to adhere to the travel guidelines of the airlines in order to ensure a smooth process. 

Furthermore, if you have any queries or confusions about Asiana Airlines HAN Terminal and its services, feel free to reach us out. 

Asiana Airlines HAN Noi Bai International Airport Location Map

Frequently Asked Question:

What terminal is Asiana Airlines at the HAN?

Asiana Airlines operates out of the Terminal 2 from the Noi Bai International Airport. 

Which terminal is Asiana Airlines arrivals at HAN?

Asiana Airlines arrivals take place from the Terminal 2 at HAN

Which terminal is Asiana Airlines departing at HAN?

Asiana Airlines operates its departures directly from Terminal 2 at HAN. 

Do Asiana Airlines provide online check-in options?

Yes, Asiana provides online check-in options along with auto check-in options on its official website.

Can I travel with my pet from Asiana Airlines HAN terminal?

Yes, you can travel with your pet on Asiana Airlines flight from the Terminal 2 at HAN, only if you adhere to the pet travel policies of the airlines. 

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