AirAsia HAM Terminal – Hamburg Airport

Hamburg Airport

Things that affect one’s flight plans – baggage allowance, flight status, special assistance services, inflight Wi-Fi / internet, onboard dining, pet travel service, airport transfers, check-in timings, etc. If only there was one place where travelers could find all the key information about their upcoming flight. Essential details pertaining to the AirAsia HAM Terminal – Hamburg Airport have been provided in this segment for the convenience of travelers & passengers. The information supplied here may be used, at their discretion, to plan or prepare for an AirAsia flight set to depart from or arrive at Hamburg Airport, or to contact the airline’s office.

AirAsia Hamburg Airport Terminal Information

AirAsia operates from Terminal 1 at HAM airport (Hamburg Airport).

Important information about the AirAsia Airlines HAM terminal has been compiled here.

Airport NameHamburg Airport
TerminalTerminal 1
Airport AddressFlughafenstr. 1-3, 22335 Hamburg, Germany
Airport Code HAM
AirAsia Airlines IATA CodeAK
AirAsia Airlines ICAO CodeAXM
AirAsia Airlines Ticket Counter HoursDaily 24 Hours
Hamburg Airport Contact Number+49 40 50750
AirAsia Airlines Official Websitewww.airasia.com
YouTubewww.youtube.com/user/airasia
Facebookwww.facebook.com/AirIndiaX
Twittertwitter.com/airasia
Instagram Accountwww.instagram.com/airasiasuperapp

Services & Amenities Offered at AirAsia Airlines Hamburg Airport Terminal

Travelers / passengers can avail themselves of a variety of flight related services and amenities on request at the office of AirAsia Airlines terminal at HAM Airport;

  • Ticket Booking and Cancellation
  • Baggage Allowance
  • Airport / Online / Self-service Kiosk Check-in
  • Airport Transfers
  • Unaccompanied Minor Service
  • Duty-Free Allowance
  • In-Flight Meals / Entertainment
  • Missing / Delayed / Lost Luggage
  • Airport Lounges
  • Flight Information / Flight Status
  • Delayed / Canceled Flights
  • Airport Facilities
  • Animal Relief Area
  • Boarding Class Enquiries
  • Valet Parking
  • Airport / Inflight Wi-Fi
  • AirAsia Freedom Flyer
  • Red Carpet

List of all AirAsia Terminal Globally

AirAsia Airlines Ticket Reservations at Hamburg Airport Terminal

Travelers can contact the AirAsia HAM Terminal office without hesitation when they need to make flight reservations with the airline; alternatively, travelers may book flight tickets by themselves through the AirAsia website and mobile application with ease.

Manage AirAsia Airlines Booking at Hamburg Airport Terminal

To manage reservations [make changes / add flight related services or amenities], passengers can use the “My Bookings” section on the airline’s website and mobile app or if needed, they can request for help from personnel at the office of Air Asia  Airlines terminal at HAM Airport.

Cancellation / Refund Of AirAsia Airlines Tickets

The AirAsia Hamburg Airport Terminal office will not cater to requests of refunds or / and cancellations of tickets issued by third party travel agencies / agents / websites.

Passengers can claim a full refund when canceling their ticket within 24 hours from the time of booking if the departure date is at least 7 days apart from the date of booking.

For more information contact the AirAsia office.

Check-in at AirAsia Airlines Hamburg Airport Terminal

Passengers may check-in for their flights either in person at the AirAsia Airlines terminal at HAM Airport or through the mobile / web / online check-in feature accessible from the airline’s website and mobile app.

Online / web / mobile check-in is available between 24 hours and 60 minutes before flight departure and at the airport counter check-in stops 1 hour prior to flight departure.

Tracking AirAsia Airlines Flight Status

Passengers may track flight status by themselves through the AirAsia mobile app and website www.airasia.com/flightstatus/en/GB or by contacting the AirAsia terminal office.

AirAsia Airlines Lost / Delayed / Damaged Baggage at HAM Terminal

In case passengers are met with delayed / lost / damaged luggage, they should immediately alert an airline representative at the baggage claim area or in the baggage service office in the destination airport and file an incident report.

More information and help may be asked of the agents at the office of AirAsia Hamburg Airport Terminal.

Traveling with Pets on AirAsia Airlines at Hamburg Airport

Unfortunately AirAsia does not offer pet travel service [except on flights operated by AirAsia India (i5 flights) and AirAsia Japan (DJ flights) where they permit service animals]

For more information, please contact the team at the office of Air Asia HAM terminal.

Wi-Fi / Internet On Board AirAsia Airlines

The airline offers inflight internet / Wi-Fi connectivity which passengers can use to surf the internet or stream videos or chat; passengers are required to purchase access for the inflight Wi-Fi / internet service.

More information about Wi-Fi / internet access and plan costs can be requested at the AirAsia HAM Terminal at Hamburg Airport.

AirAsia Airlines Airport Lounge

The airline offers lounge access as a part of their “Red Carpet” service; passengers can purchase this service either at the airport or via the airline’s website.

Additional details and assistance can be requested from the crew at the Air Asia HAM terminal office.

Car Rental Service at Hamburg Airport

Visit the airport’s official website to check for details regarding the car rental services or ask the airport staff for help.

AirAsia Airlines HAM Hamburg Airport Location Map

Frequently Asked Questions:

What terminal is Air Asia at Hamburg Airport?

Terminal 1 at Hamburg Airport is used by AirAsia Airlines to manage their flight operations.

Where are the AirAsia HAM terminal arrivals?

Terminal 1 at HAM Hamburg Airport is used by AirAsia Airlines flight arrivals.

What is the AirAsia Airlines customer service number?

To contact AirAsia Airlines, call 080 4666 2222; other country specific contact numbers can be found on the airline’s website.

Where are the AirAsia Airlines HAM terminal departures?

AirAsia Airlines flights depart from Terminal 1 in Hamburg Airport.

Does AirAsia Airlines have Wi-Fi?

Yes! AirAsia offers inflight internet / Wi-Fi connectivity.

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