Air Canada SYD Terminal – Sydney Airport

Sydney Airport

Travelers are susceptible to many instances of panic when they feel that they are not adequately prepared for an upcoming flight; information about baggage allowances, flight status, special assistance services, pet travel service, inflight entertainment, etc., can help ease the preparation to a great extent. On this page, travelers will find details about the Air Canada SYD Terminal- Sydney Airport. The particulars supplied here can be used as reference / guide when getting ready for an Air Canada flight which would arrive at or depart from Sydney Airport.

Air Canada Sydney Airport Essential Information

Essential details about Air Canada and its corresponding terminal at Sydney Airport have been displayed below for the convenience of travelers / passengers.

Airport NameSydney Airport
Airport AddressMascot NSW 2020, Australia
TerminalTerminal 3
Air Canada SYD Arrivals TerminalTerminal 3
Air Canada SYD Departures TerminalTerminal 3
Airport CodeSYD
Air Canada IATA CodeAC
Air Canada ICAO CodeACA
Ticket Counter HoursDaily 24 Hours
Air Canada Contact Number1 (888) 247-2262
Official Instagram

Services & Amenities Offered at Air Canada Sydney Airport Terminal

Travelers can request the staff at the office of Air Canada terminal Sydney Airport to avail themselves of the following services and amenities:

  • Ticket Booking and Cancellation
  • Baggage Allowance
  • Airport / Online / Self-service Kiosk Check-in
  • Airport Transfers
  • Unaccompanied Minor Service
  • Duty-Free Allowance
  • In-Flight Meals / Entertainment
  • Missing / Delayed / Lost Luggage
  • Airport Lounges
  • Flight Information / Flight Status
  • Delayed / Canceled Flights
  • Airport Facilities
  • Animal Relief Area
  • Boarding Class Enquiries
  • Valet Parking
  • Airport / Inflight Wi-Fi
  • Aeroplan
  • Star Alliance

List of Every Air Canada Terminal Globally

Booking Air Canada Tickets at Sydney Airport Terminal

Travelers can contact the Air Canada Sydney Airport terminal office to make flight bookings with the airline or use the Air Canada website or mobile app to make the flight reservations by themselves.

Manage Booking at Sydney Airport Terminal

Airline representatives stationed at the Sydney Airport Air Canada terminal office can be contacted by passengers to help with managing their reservations.

Even the “Manage Your Booking” section, accessible from the airline’s website / mobile app, can be used by passengers to manage their reservation; through this section passengers can add services / amenities to personalize their flight or / and make changes [if needed].

Air Canada Cancellation / Refund

Passengers who cancel their reservation within 24 hours from the time of booking qualify for a full refund, irrespective of the ticket / fare class type.

The office of Air Canada at Sydney Airport will only entertain requests for cancellations / refunds of tickets issued directly by the airline’s official channels.

Check-in at Air Canada Sydney Airport Terminal

Passengers can choose to check-in for their flights at the Air Canada SYD Airport counter; note that check-in stops 1 hour prior to a flight’s scheduled time of departure at the airline’s airport counter.

Alternatively, passengers can use the mobile / web / online check-in feature available to them on the Air Canada mobile application and website. Online / mobile / web check-in is available from 24 hours up to 1 hour before a flight’s departure time.

Some airports even have self-service kiosks, which passengers can use to check-in for their flights.

Air Canada Flight Status

Flight status can be viewed on the airline’s website and the airline’s mobile application, or even requested from the Air Canada terminal Sydney Airport office.

Air Canada Lost / Delayed / Damaged Baggage at Sydney Airport Terminal

In case a passenger is faced with a lost / delayed / damaged baggage, an incident report must be immediately filed with an airline representative at the baggage claim area or in the baggage service office, before exiting the destination airport.

For any additional information, contact the office of the Air Canada Sydney Airport terminal.

Traveling with Pets on Air Canada at Sydney Airport

The airline permits the transport of dogs / cats on their aircrafts, either in the passenger cabin or in the aircraft hold. Pet travel service is subject to availability and conditional to the airline’s pet policy and the laws governing the transport of live animals at the airport of departure & destination.

Pet travel service is chargeable and differs in accordance to the destination; for assistance contact the Sydney Airport Air Canada terminal office.

Inflight Wi-Fi by Air Canada

Inflight Wi-Fi connectivity is available on Boeing 777-300ER (77W), Boeing 777-200LR (77L), Airbus A330-300 (333), Boeing 787-9 (789), Boeing 787-8 (788), Airbus A321-200 (321), Airbus A220-300 (223), Airbus A320-200 (320), Airbus A319-100 (319) and on select Mitsubishi CRJ900 (CR9) aircrafts of the airline’s fleet.

Passengers would need to buy a Wi-Fi access pass in order to use the internet services; for Wi-Fi related queries contact the Air Canada at Sydney Airport office.

Air Canada Airport Lounge

Passengers of the airline benefit from Air Canada’s membership with Star Alliance; passengers can avail themselves of access and use of innumerable airport lounges of other Star Alliance member airlines at airports all over the world.

For the terms and conditions of access and usage check the Star Alliance website or contact the Air Canada Sydney Airport office.

Car Rental Service at Sydney Airport

Arrangements have been set in place for the convenience of travelers arriving at Sydney Airport and in need of hiring a vehicle; check the airport’s official website for information or contact the airport staff.

Air Canada SYD Sydney Airport Location Map

Frequently Asked Questions:

What terminal is Air Canada at SYD airport?

Air Canada flight operations are managed from Terminal 3 at Sydney Airport.

How to contact the Air Canada Sydney Airport Terminal?

Persons can speak with an Air Canada representative by calling +61296679111; other region specific numbers can be found on the airline’s website.

Is there pet travel on Air Canada?

Yes! Cats and dogs can be transported in Air Canada flights, either in the passenger cabin or the aircraft hold.

Does Air Canada have Wi-Fi?

Yes! Air Canada offers internet services on almost all aircrafts of their fleet.

Where are the Air Canada SYD terminal arrivals?

Air Canada flights arrive at Terminal 3 in Sydney Airport.

Where are the Air Canada SYD terminal departures?

Air Canada uses Terminal 3 at Sydney Airport for its flight departures.

One thought on “Air Canada SYD Terminal – Sydney Airport

  1. Dear Sir or Madam,

    I have started my journey with the above booking reference.

    There is an issue with the seating selection.

    On September 30 I was on AC125 from Toronto to Vancouver in seat 31G.

    This is not an exit row aisle seat that I paid extra $ to use.

    The aircraft was a Boeing 777. On this aircraft there are four seats in row 30 ahead of 31D, E, F, and G.

    Those seats are in the exit row, having the extra leg space that I need.

    On the second leg of my trip on AC033 I was in seat 31C which is an aisle seat in the exit row as I requested and paid a premium to reserve.
    Sent from my iPhone

    For my return trip on November 10 from Sydney to Vancouver (AC34) I am reserved in seat 31C which, again is an exit row aisle, a suitable seat which I requested and paid an extra fee to reserve.

    The second flight (AC108) on November 10 from Vancouver to Toronto shows me in seat 31D which, if the aircraft is a Boeing 777 will not be an aisle seat in the exit row.

    To resolve this issue I request the following:
    A refund of $ for the flight on AC125 of September 30 where I did not have the seat that I paid extra to reserve.

    In addition to the above I request that I be reserved in any of 31C or 31H on AC108 from Vancouver to Toronto which are aisle seats in the exit row if the aircraft is a Boeing 777.

    Failing that I request an upgrade at no cost to a more suitable seat.

    Kindly advise at your earliest convenience.


    Gerard Binsfeld

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