The mess that is plainly known as “getting ready for a flight” can cause a massive headache; the tasks of packing luggage, ensuring that all the paperwork is in order. However, every now and then some information slips by and that piece of information could be the “make it or break it “ factor affecting one’s overall flight experience. The details shared here are centric to the Avianca Airlines MAD Terminal – Adolfo Suárez Madrid–Barajas Airport; travelers / passengers can use the information provided here as a guide / reference as they prepare for an upcoming flight or plan a future flight with Avianca Airlines that would arrive at or depart from the Adolfo Suárez Madrid–Barajas Airport.

Avianca Airlines MAD Essential Information

Details about the airline and its corresponding terminal at Adolfo Suárez Madrid–Barajas Airport have been shared here for the convenience of travelers / passengers.

Avianca Airlines Adolfo Suárez Madrid–Barajas Airport Terminal Information

Contact information for the Avianca MAD terminal is provided below.

Services & Amenities Offered at Avianca Airlines MAD Terminal

The office of Avianca Adolfo Suárez Madrid–Barajas Airport offers the following services / amenities to passengers / travelers:

• Ticket Booking and Cancellation
• Baggage Allowance
• Airport / Online / Self-service Kiosk Check-in
• Airport Transfers
• Unaccompanied Minor Service
• Duty-Free Allowance
• In-Flight Meals / Entertainment
• Missing / Delayed / Lost Luggage
• Airport Lounges
• Flight Information / Flight Status
• Delayed / Canceled Flights
• Airport Facilities
• Animal Relief Area
• Boarding Class Enquiries
• Valet Parking
• Airport / Inflight Wi-Fi
• LifeMiles

A list of every Avianca Airlines Terminal across the world

Booking Avianca Airlines Tickets at MAD Terminal

Passengers can make flight bookings with the airline easily through the airline’s website / mobile application.

However, if travelers are in need of help to make flight reservations, they should contact the Avianca Airlines MAD Airport office.

Manage Booking at MAD Terminal

The “My trips” section accessible through the airline’s website / mobile application, allows passengers to make changes to their reservations (if required) and / or add services / amenities to personalize their flight experience.

Assistance to manage bookings can be requested from the office of Avianca MAD terminal.

Avianca Airlines Cancellation / Refund

The Avianca Adolfo Suárez Madrid–Barajas Airport office will only cater to requests of cancellations / refunds for tickets directly issued by any of the airline’s official channels only.

Note that all cancellations and / or refunds are subject to the fare rules as defined by the airline’s cancellation / refund policies.

Check-in at Avianca Airlines MAD Terminal

Passengers can choose to check-in for their flights either in person at the Avianca Airlines MAD Airport [check-in stops 60 minutes before departure] or by the using the online / mobile / web check-in feature on the airline’s website / mobile application [online check-in is accessible between 24 hours and 1 hour before a flight’s departure].

Avianca Airlines Flight Status

The Avianca MAD terminal office can be contacted to track flight status; passengers can even view the flight status on the airline’s mobile application or website [https://www.avianca.com/otr/en/your-booking/flight-status/].

Avianca Airlines Lost / Delayed / Damaged Baggage at MAD Terminal

In case of delayed / lost / damaged luggage, contact an airline representative immediately and file an incident report before exiting the destination airport.

Contact the Avianca Adolfo Suárez Madrid–Barajas Airport Office for more information and / or additional assistance.

Traveling with Pets on Avianca Airlines at MAD Airport

Pet travel services are available for dogs, cats and small ornamental birds, conditional to airline’s pet policy and subject to availability.

For a complete breakdown of pet travel policies and tariffs ask the Avianca Airlines MAD Airport office executives.

Inflight Wi-Fi by Avianca Airlines

Passengers can use the inflight Wi-Fi services after purchasing a Wi-Fi access pass once they board their flight.

More information about the onboard Wi-Fi can be requested from the Avianca MAD terminal crew members.

Avianca Airlines Airport Lounge

Check the airline’s website for a complete listing of lounges that the airline’s passengers can access and use at various airports.

For more assistance, kindly ask the personnel at the Avianca Adolfo Suárez Madrid–Barajas Airport office.

Car Rental Service at MAD Airport

Check the airport’s official website for details about rental car services or ask the airport staff for assistance.

Avianca Airlines MAD Adolfo Suárez Madrid–Barajas Airport Location Map

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